Personal Banking Associate (Future opportunities) - Montreal Downtown (full-time)
Description
This role at TD Canada Trust involves building strong customer relationships, handling various service transactions, and providing financial information and advice. The associate will guide customers to relevant banking solutions, educate them on digital banking, support frontline operations, and contribute to process improvements, all while ensuring a positive customer experience.
Ce que nous recherchons
Engage customers in day-to-day advice, service transactions, digital education, and problem resolution related to banking solutions,Understand customer needs and guide them to the right contact person for appropriate solutions,Build customer confidence on emerging digital banking trends by educating them on mobile, ATM, and online banking,Support frontline staff with scheduled cash and non-cash transactions; resolve critical issues,Recommend improvements to work practices, branch operations, and processes,Ensure prepared documentation is accurate, reflects business intentions, and is consistent with relevant regulations and TD's Code of Conduct and Ethics,Help build a positive and equitable work environment by promoting team effectiveness
Candidat idéal
High School diploma and/or 1+ years of relevant experience,Investment Funds Canada (IFC) or equivalent – post-appointment within 6 months,Post-Secondary or Undergraduate degree (in related field) preferred,Proficiency in using MS Office (Word, Excel and Outlook), branch software and internet,Knowledge of banking solutions and processes to advise customers
Éducation minimale
High School diploma (minimum), Post-Secondary or Undergraduate degree (preferred)
Compétences techniques
Compétences interpersonnelles
Heures de travail
37.5 hours/week
Avantages
À propos de l'entreprise
The Toronto-Dominion Bank
La Banque Toronto-Dominion et ses filiales sont collectivement connues sous le nom de Groupe Banque TD, l'une des plus grandes banques en Amérique du Nord. La TD offre une vaste gamme de produits et de services bancaires personnels, commerciaux et d'investissement à plus de 27 millions de clients dans le monde. Basée à Toronto, au Canada, la banque exerce ses activités par l'entremise de secteurs clés, notamment les services de détail au Canada et aux États-Unis, ainsi que les services bancaires de gros.
Nous respectons votre vie privée
BerryMap utilise des cookies pour fournir des fonctionnalités essentielles, analyser l'utilisation et améliorer votre expérience. Vous pouvez personnaliser vos préférences ci-dessous.