Skip to main content

Description

As an RBC Ambassador within its branches, the Client Advisor is primarily responsible for delivering exceptional client service, supporting new client acquisition, and deepening existing relationships by understanding and addressing individual client needs. The role involves proactive client engagement, leveraging technology for service delivery, and identifying sales and referral opportunities while contributing to overall team performance.

Ce que nous recherchons

Proactively engage with clients in-branch to provide outstanding service, complete transactions, and identify sales and referral opportunities.,Focus on educating clients and demonstrating solutions, using technology to enhance the client experience and drive business.,Contribute to team results by offering advice, introducing clients to RBC partners, and fulfilling client solutions.,Proactively resolve and prevent client banking problems.,Cultivate and maintain relationships with internal partners to foster a cohesive RBC team.,Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests.,Demonstrated passion for client-first approach and success in a target-driven environment.,Possess drive, self-motivation, excellent communication skills, and emotional intelligence.,Digital literacy across various devices (smartphones, tablets, laptops).,Personal flexibility to work flexible hours.,Eagerness to learn and determination to succeed.

Candidat idéal

Mutual Funds accreditation (Investment Funds in Canada or Canadian Securities Course), or willingness to obtain it.,Track record in building rapport and maintaining client relationships within the financial, service, or retail industry (Nice-to-have).

Compétences techniques

Data Analysis
Digital Literacy
Mutual Funds accreditation (or willingness to obtain)

Compétences interpersonnelles

Adaptability
Advice Based Solutions
Client Centricity
Client Discovery
Communication
Curious Mindset
Passion for clients
Drive
Self-motivation
Emotional intelligence
Eagerness to learn
Determination to succeed

Heures de travail

37.5 hours/week

Avantages

Comprehensive Total Rewards Program (including bonuses and flexible benefits)
Competitive compensation
World-class training program in financial services
Excellent career development and access to various job opportunities across business and geographies
Leaders who support development through coaching and managing opportunities
Work in a dynamic, collaborative, progressive, and high-performing team

Engagements spéciaux

Must offer and maintain mobility between the listed branch locations.

Aussi disponible à

À propos de l'entreprise

R

Royal Bank of Canada

La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être et guidée par des principes en vue de produire une performance de premier plan. En tant que plus grande banque du Canada, elle offre des services de banque aux particuliers et aux entreprises, de gestion de patrimoine et de marchés des capitaux à plus de 17 millions de clients dans le monde.

Axé sur la mission
Inclusif
Innovant
Collaboratif
Professionnel
Voir tous les emplois chez Royal Bank of Canada
Retour aux offres

    Nous respectons votre vie privée

    BerryMap utilise des cookies pour fournir des fonctionnalités essentielles, analyser l'utilisation et améliorer votre expérience. Vous pouvez personnaliser vos préférences ci-dessous.