The Client Advisor at Royal Bank of Canada is responsible for providing exceptional customer service within branches, focusing on new client acquisition and deepening existing relationships. This role involves proactive client engagement, transaction completion, identifying sales and referral opportunities, leveraging technology for an enhanced client experience, contributing to team results, resolving banking problems, maintaining partner relationships, and ensuring compliance with routines and controls.
Proactively engage with clients and deliver an outstanding service experience.,Complete transactions and identify sales and referral opportunities.,Focus on education and demonstration, leveraging technology to deliver a memorable client experience.,Contribute to team results by offering additional advice and introducing clients to RBC partners.,Proactively take ownership of resolving and preventing client banking problems.,Cultivate and maintain relationships with partners to work as one RBC team.,Manage risks by adhering to compliance routines, processes, and controls.
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25 hours/week
Must be willing to work flex hours.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être et guidée par des principes en vue de produire une performance de premier plan. En tant que plus grande banque du Canada, elle offre des services de banque aux particuliers et aux entreprises, de gestion de patrimoine et de marchés des capitaux à plus de 17 millions de clients dans le monde.
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