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Description

As a Universal Banker I within the Personal and Business Banking team, you will proactively engage with clients, utilizing CIBC's mobile and online banking options to recommend suitable products and solutions that support their financial success. This role involves making a meaningful impact in clients' lives within a fast-paced Banking Centre environment.

What We're Looking For

Meet with clients to understand personal and business priorities, advise on solutions, and provide forward-looking financial plans, leveraging knowledge of technology, cash management, credit, investment, and wealth protection.,Engage in marketing and outreach activities to build and deepen client relationships and expand networks.,Become proficient in technology and introduce clients to mobile banking applications.,Put clients first, engaging with purpose to find the right solutions and going the extra mile.,Be goal-oriented, motivated by accomplishing goals and delivering best efforts.,Pay attention to details, using critical thinking for decision-making.,Be passionate about people, finding meaning in relationships and connecting with others through respect and authenticity.,Be eager to learn and grow knowledge with a strong sense of curiosity.,Bring your real self to work and live CIBC values: trust, teamwork, and accountability.

Ideal Candidate

1 year experience in working with clients and achieving sales results.,Current accreditation and good standing Mutual Funds License (Canadian Securities Course or Investment Funds In Canada).,Prior banking experience in a similar capacity (asset).

Hard Skills

Client Service
Customer Experience (CX)
Digital Literacy
Financial Products
Goal Planning
Group Problem Solving
Outbound Calls
Regulatory Requirements
Results-Oriented

Soft Skills

Client engagement
Relationship building
Critical thinking
Passion for people
Curiosity
Adaptability
Teamwork
Accountability

Work Hours

37.5 hours/week; banking centre hours which may include evenings and weekends

Benefits

Competitive salary
incentive pay
banking benefits
benefits program
defined benefit pension plan
employee share purchase plan
vacation offering
wellbeing support
MomentMakers (social, points-based recognition program)
Purpose Day (paid day off for growth and development).

Special Commitments

Flexible to work banking centre hours (evenings and weekends possible), flexible to work at multiple banking centres within a reasonable travel distance, must be legally eligible to work at the specified location(s).

About the Company

C

Canadian Imperial Bank of Commerce (CIBC)

CIBC is a leading North American financial institution with 14 million personal banking, business, public sector, and institutional clients. It offers a full range of advice, solutions, and services through its leading digital banking network and locations across Canada, the U.S., and around the world.

Client-focused
Inclusive
Collaborative
Innovative
Professional
View all jobs at Canadian Imperial Bank of Commerce (CIBC)

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