Treasury Support Analyst
Description
As a CGI associate, you will expand your expertise across various technologies, advising major clients on suitable technologies and methodologies. This dynamic team emphasizes collaboration, knowledge sharing, initiative, respect, and enjoyment. CGI offers personalized training, competitive financial benefits, and flexible schedules for a healthy work-life balance.
What We're Looking For
Provide 1st and 2nd line 'trade floor' IT support for Capital Markets Product Lines including Commercial Paper, Bonds, Loans & Deposits, and Swaps.
Support systems such as Kondor+ USA (or similar), Orchestrade, Internal Bank Applications, and Control M (or similar tool).
Offer functional and technical support to global users, ensuring correct instrument pricing, managing platform administration with system providers, and handling STP issues.
Participate in a 24x7 on-call rota when required.
Conform to internal policies and procedures.
Manage customer relations with internal and external system users.
Assist team members (business or technical analysts) and liaise with users and developers.
Support project completion and timely delivery, perform testing (including writing test scripts for new releases), track time and resources on projects, and maintain documentation.
Ideal Candidate
2–3 years' experience working in the financial services industry
Experience supporting a live trading environment
Technical support experience for Fixed Income desks within an investment bank
Strong collaboration skills with both project teams and users
General understanding of financial markets and products, particularly Fixed Income & Rates
Strong client focus and communication skills
Respect for deadlines and SLAs
Knowledge of Capital Markets systems and products
Hard Skills
Soft Skills
Benefits
Special Commitments
Participating in a 24x7 on-call rota when required
About the Company
CGI Inc.
CGI Inc. is one of the world's largest IT and business consulting firms, providing a comprehensive range of services including strategic consulting, systems integration, managed IT, and business process services. Founded in 1976 and headquartered in Montreal, the company operates across more than 40 countries, helping clients across various industries accelerate their digital transformation and achieve measurable business outcomes.
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