The Teller I works in a TD Store location and focuses on providing legendary customer experiences. This involves accurately and efficiently processing everyday banking transactions, educating customers on TD's products and services, and referring them to partners for specialized solutions.
Execute TD's Brand promise by consistently delivering a Legendary Customer experience in the Store.,Perform customer transactions including deposits, withdrawals, loan and safe deposit box payments efficiently.,Process cash transactions such as cashing checks, verifying currency, balancing cash drawer, and night deposits with a high level of accuracy.,Respond to and resolve customer inquiries and concerns using standard procedures and escalating to management as necessary.,Engage in lobby leadership by orchestrating customer flow, warmly welcoming customers, and guiding appropriately.,Understand customer preferences with banking and educate customers on self-service/digital options that meet their needs.,Responsible and accountable for cash drawers and vaults including maintaining appropriate cash limits and securing cash at all times.,Accountable for ensuring confidential customer information is securely stored throughout the day.,Understand the importance of and follow dual control.,Follow all security and audit measures to minimize potential loss.,Utilize bank tools and processes to detect, address and prevent fraud.,Complete all required in-classroom training and on-line training by established due dates.
High school diploma or GED.,6 months work related experience preferred; or equivalent can be demonstrated through any of the following: volunteering, education, military experience.,Ability to work during operating hours to include weekends, evenings, holidays as scheduled.,Demonstrated Customer Service skills preferred.
High school diploma or GED
40 hours/week
Ability to work during operating hours to include weekends, evenings, holidays as scheduled.
The Toronto-Dominion Bank and its subsidiaries are collectively known as TD Bank Group, one of the largest banks in North America. TD provides a wide range of personal, commercial, and investment banking products and services to over 27 million customers globally. Headquartered in Toronto, Canada, the bank operates through key segments including Canadian Retail, U.S. Retail, and Wholesale Banking.
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