Teller II - Collegeville PA (30 Hours)

Execute TD's Brand promise by delivering a Legendary Customer experience.,Perform customer transactions (deposits, withdrawals, payments) efficiently.,Process cash transactions (cashing checks, verifying currency, balancing cash drawer) with high accuracy.,Respond to and resolve customer inquiries, escalating to management when necessary.,Engage in lobby leadership, orchestrating customer flow and welcoming customers.,Educate customers on self-service/digital options.,Conduct needs-based conversations, offering financial & digital solutions, or referring to partners.,Train and mentor new Tellers.,Assist supervisors with daily duties.,Ensure compliance with company guidelines and regulations (e.g., Bank Secrecy Act and Patriot Act).,Verify customers' identities following authentication policies.,Balance cash drawers, ATMs, and Teller Cash Dispensers (TCDs)/Recyclers (TCRs).,Adhere to safe deposit box procedures and guidelines.,Responsible for cash drawers and vaults, maintaining appropriate cash limits and securing cash.,Accountable for securing confidential customer information.,Understand and follow dual control procedures.,Follow all security and audit measures to minimize loss.,Utilize bank tools to detect, address, and prevent fraud.,Complete all required in-classroom and online training by due dates.

High school diploma or GED,1 year teller or cash handling experience preferred,Demonstrated Customer Service skills preferred,Ability to work weekends, evenings, holidays as scheduled,Strong organizational skills,Detail-oriented,Ability to function in a fast-paced and changing environment,Excellent communication skills with ability to be concise, clear and consistent

High school diploma or GED

Ability to work weekends, evenings, holidays as scheduled; Occasional domestic travel.