Teller I (US) - FT Seasonal (Provincetown, MA)

Execute TD's Brand promise by delivering a Legendary Customer experience in the Store.,Perform customer transactions including deposits, withdrawals, loan and safe deposit box payments efficiently.,Process cash transactions (cashing checks, verifying currency, balancing cash drawer, night deposits) with high accuracy.,Respond to and resolve customer inquiries and concerns, escalating to management as necessary.,Engage in lobby leadership by orchestrating customer flow, welcoming customers, and guiding appropriately.,Understand customer banking preferences and educate them on self-service/digital options.,Act as a customer advocate by conducting needs-based conversations, offering financial & digital solutions, or referring to appropriate partners.,Make sound decisions and provide timely problem resolution, escalating difficult issues to management.,Ensure compliance with company guidelines and regulations (e.g., Bank Secrecy Act and Patriot Act) to minimize risk.,Verify customers' identities by following authentication policies & procedures.,Balance cash drawers, ATMs, and Teller Cash Dispensers (TCDs)/Teller Cash Recyclers (TCRs) as necessary.,Adhere to safe deposit box procedures/operations and guidelines.,Be responsible and accountable for cash drawers and vaults, including maintaining appropriate cash limits and securing cash.,Ensure confidential customer information is securely stored.,Understand and follow dual control.,Follow all security and audit measures to minimize potential loss.,Utilize bank tools and processes to detect, address and prevent fraud.,Complete all required in-classroom and online training by established due dates.

High school diploma or GED.,6 months work related experience preferred.,Ability to work during operating hours, including weekends, evenings, and holidays as scheduled.,Demonstrated Customer Service skills preferred.,Strong organizational skills.,Detail-oriented.,Ability to function in a fast-paced and changing environment.,Excellent communication skills with ability to be concise, clear, and consistent.

High School Diploma or GED

Ability to work during operating hours to include weekends, evenings, holidays as scheduled, Occasional domestic travel.