Teller I (30 Hours) Hudson, NY (Greenport area)
Description
The Teller I processes everyday banking transactions with accuracy and efficiency, provides legendary customer experiences, and educates customers on TD's products and services, or refers them to specialized solutions. The role involves executing TD's brand promise, handling various customer transactions, managing cash accurately, resolving inquiries, and promoting digital options. It also includes conducting needs-based conversations, making sound decisions, ensuring compliance with regulations, verifying identities, balancing cash drawers, adhering to security procedures, and completing required training.
What We're Looking For
Execute TD's Brand promise to customers by consistently delivering a Legendary Customer experience.,Perform customer transactions including deposits, withdrawals, loan and safe deposit box payments efficiently.,Process cash transactions such as cashing checks, verifying currency, balancing cash drawer, and night deposits with a high level of accuracy.,Respond to and resolve customer inquiries and concerns, escalating to management as necessary.,Engage in lobby leadership by orchestrating customer flow, warmly welcoming customers, and guiding appropriately.,Understand customer preferences and educate on self-service/digital options.,Act as an advocate for the customer by conducting needs-based conversations; offering financial & digital solutions, and/or referring to appropriate partner.,Make sound decisions and provide timely problem resolution.,Ensure compliance with company guidelines and regulations (e.g., Bank Secrecy Act and Patriot Act).,Verify customers' identities by following authentication policies & procedures.,Balance cash drawers, ATMs, and Teller Cash Dispensers/Recyclers as necessary.,Adhere to safe deposit box procedures/operations and guidelines.,Responsible and accountable for cash drawers and vaults, including maintaining appropriate cash limits and securing cash.,Accountable for ensuring confidential customer information is securely stored.,Understand and follow dual control.,Follow all security and audit measures to minimize potential loss.,Utilize bank tools and processes to detect, address and prevent fraud.,Complete all required in-classroom training and on-line training by established due dates.,Ability to work during operating hours to include weekends, evenings, holidays as scheduled.
Ideal Candidate
High school diploma or GED.,6 months work related experience preferred; or equivalent can be demonstrated through volunteering, education, or military experience.
Minimum Education
High school diploma or GED
Hard Skills
Soft Skills
Work Hours
30 hours/week
Benefits
Special Commitments
Ability to work during operating hours to include weekends, evenings, holidays as scheduled,Occasional domestic travel
Also Available At
About the Company
The Toronto-Dominion Bank
The Toronto-Dominion Bank and its subsidiaries are collectively known as TD Bank Group, one of the largest banks in North America. TD provides a wide range of personal, commercial, and investment banking products and services to over 27 million customers globally. Headquartered in Toronto, Canada, the bank operates through key segments including Canadian Retail, U.S. Retail, and Wholesale Banking.
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