Teller I (20) Wilmington Main

Execute TD's Brand promise by delivering a Legendary Customer experience.,Perform customer transactions including deposits, withdrawals, loan, and safe deposit box payments efficiently.,Process cash transactions (cashing checks, verifying currency, balancing cash drawer, night deposits) with accuracy.,Respond to and resolve customer inquiries and concerns, escalating to management when necessary.,Engage in lobby leadership to manage customer flow and welcome customers.,Educate customers on self-service/digital banking options.,Conduct needs-based conversations to offer financial & digital solutions or refer to partners.,Make sound decisions and provide timely problem resolution.,Ensure compliance with company guidelines and regulations (e.g., Bank Secrecy Act, Patriot Act).,Verify customer identities following authentication policies.,Balance cash drawers, ATMs, TCDs/TCRs as needed.,Adhere to safe deposit box procedures.,Be responsible and accountable for cash drawers and vaults, maintaining cash limits and securing cash.,Ensure confidential customer information is securely stored.,Understand and follow dual control procedures.,Follow all security and audit measures to minimize loss.,Utilize bank tools to detect, address, and prevent fraud.,Complete all required in-classroom and online training by due dates.

High school diploma or GED.,6 months work related experience preferred, or equivalent demonstrated through volunteering, education, or military experience.,Ability to work during operating hours including weekends, evenings, and holidays as scheduled.,Demonstrated Customer Service skills preferred.,Strong organizational skills.,Detail-oriented.,Ability to function in a fast-paced and changing environment.,Excellent communication skills with ability to be concise, clear, and consistent.

High school diploma or GED

Ability to work during operating hours including weekends, evenings, holidays as scheduled, Occasional domestic travel