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Part-Time
On-Site

Teller I (20 Hours Weekly/Bilingual Spanish Preferred) - Woodland Park

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Description

This position is for a Teller I at a TD Bank store location. The role focuses on providing excellent customer service by accurately processing daily banking transactions, educating customers on TD's products and services, and referring them to specialists when needed. Key responsibilities include handling deposits, withdrawals, loan payments, cash transactions, and resolving customer inquiries. Tellers are expected to promote self-service/digital banking options and act as customer advocates by initiating needs-based conversations about financial solutions. They must ensure compliance with banking regulations, verify customer identities, manage cash drawers and vaults securely, and complete all required training.

What We're Looking For

Execute TD's Brand promise by delivering a legendary customer experience.,Process customer transactions including deposits, withdrawals, loan and safe deposit box payments efficiently.,Process cash transactions such as cashing checks, verifying currency, balancing cash drawer, and night deposits with high accuracy.,Respond to and resolve customer inquiries and concerns, escalating when necessary.,Engage in lobby leadership, orchestrating customer flow and guiding customers.,Educate customers on self-service/digital options.,Conduct needs-based conversations, offering financial and digital solutions, or referring to partners.,Make sound decisions and provide timely problem resolution.,Ensure compliance with company guidelines and regulations (e.g., Bank Secrecy Act, Patriot Act).,Verify customers' identities by following authentication policies.,Balance cash drawers, ATMs, and Teller Cash Dispensers (TCDs)/Teller Cash Recyclers (TCRs).,Adhere to safe deposit box procedures.,Be responsible and accountable for cash drawers and vaults, maintaining appropriate cash limits and securing cash.,Ensure confidential customer information is securely stored.,Follow dual control procedures.,Follow all security and audit measures to minimize loss.,Utilize bank tools to detect, address, and prevent fraud.,Complete all required in-classroom and online training by due dates.

Ideal Candidate

High school diploma or GED.,6 months work related experience preferred; or equivalent can be demonstrated through volunteering, education, or military experience.,Ability to work during operating hours to include weekends, evenings, holidays as scheduled.

Minimum Education

High school diploma or GED

Hard Skills

Cash handling
Transaction processing
Balancing cash drawers
Customer authentication procedures
Fraud detection and prevention
Compliance with banking regulations (Bank Secrecy Act, Patriot Act)
Operating standard office equipment

Soft Skills

Customer Service
Organizational skills
Detail-oriented
Communication skills
Problem resolution
Decision-making
Ability to function in a fast-paced and changing environment
Lobby leadership
Needs-based conversation skills
Applying common sense to problems
Concentrating for long periods of time
Reading, writing and comprehending instructions
Adding, subtracting, multiplying and dividing

Work Hours

20 hours/week

Benefits

Growth opportunities
Skill development
Base salary
Variable compensation/incentive awards
Health and well-being benefits
Savings and retirement programs
Paid time off (Vacation PTO, Flex PTO, Holiday PTO)
Banking benefits and discounts
Career development
Reward and recognition
Training programs
Online learning platform
Mentoring programs
Respectful workplace
Fair opportunities to grow
Inclusive culture
Accommodation for disabilities

Special Commitments

Ability to work during operating hours to include weekends, evenings, holidays as scheduled.,Domestic Travel – Occasional (1-33%).

About the Company

T

The Toronto-Dominion Bank

The Toronto-Dominion Bank and its subsidiaries are collectively known as TD Bank Group, one of the largest banks in North America. TD provides a wide range of personal, commercial, and investment banking products and services to over 27 million customers globally. Headquartered in Toronto, Canada, the bank operates through key segments including Canadian Retail, U.S. Retail, and Wholesale Banking.

Inclusive
Community-focused
Professional
Growth-oriented
Caring
View all jobs at The Toronto-Dominion Bank

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