Teller I- Lansdale, PA (20 hours)

Execute TD's Brand promise to customers by consistently delivering a legendary customer experience.,Perform customer transactions including deposits, withdrawals, loan and safe deposit box payments efficiently.,Process cash transactions such as cashing checks, verifying currency, balancing cash drawer, and night deposits with a high level of accuracy.,Respond to and resolve customer inquiries and concerns using standard procedures, escalating to management as necessary.,Engage in lobby leadership by orchestrating customer flow, warmly welcoming customers, and guiding appropriately.,Understand customer preferences and educate customers on self-service/digital options.,Act as an advocate for the customer by conducting needs-based conversations, offering financial & digital solutions, and/or referring to appropriate partners.,Make sound decisions and provide timely problem resolution, escalating difficult issues.,Ensure compliance with company guidelines and regulations (e.g., Bank Secrecy Act, Patriot Act) to minimize risk and protect customers.,Verify customers' identities by following authentication policies & procedures.,Balance cash drawers, ATMs, and Teller Cash Dispensers (TCDs)/Teller Cash Recyclers (TCRs) as necessary.,Adhere to safe deposit box procedures/operations and guidelines.,Be responsible and accountable for cash drawers and vaults, including maintaining appropriate cash limits and securing cash at all times.,Utilize bank tools and processes to detect, address, and prevent fraud.

Requires compliance with Bank Secrecy Act and Patriot Act; Responsible for cash drawers and vaults; Utilizes bank tools for fraud prevention.