The Teller I at TD Bank is responsible for delivering exceptional customer experiences by accurately and efficiently processing daily banking transactions. This role involves educating customers on TD's products and services, referring them to specialists for complex solutions, and actively engaging with customers in the bank lobby to manage flow and provide guidance on self-service options.
Execute TD's Brand promise by delivering legendary customer experiences.,Perform customer transactions including deposits, withdrawals, loan, and safe deposit box payments efficiently.,Process cash transactions (cashing checks, verifying currency, balancing cash drawer, night deposits) with high accuracy.,Respond to and resolve customer inquiries and concerns, escalating to management as needed.,Engage in lobby leadership: welcome customers and guide them appropriately.,Understand customer banking preferences and educate them on self-service/digital options.,Securely store confidential customer information.,Understand and follow dual control procedures.,Follow all security and audit measures to minimize potential loss.,Utilize bank tools and processes to detect, address, and prevent fraud.,Complete all required in-classroom and online training by established due dates.
High school diploma or GED.,6 months work related experience preferred; or equivalent can be demonstrated through volunteering, education, or military experience.,Ability to work during operating hours, including weekends, evenings, and holidays as scheduled.,Demonstrated Customer Service skills preferred.
High school diploma or GED
20 hours/week, with potential for weekends, evenings, and holidays
Ability to work during operating hours including weekends, evenings, holidays as scheduled,Accountable for ensuring confidential customer information is securely stored,Understand and follow dual control,Follow all security and audit measures to minimize potential loss
The Toronto-Dominion Bank and its subsidiaries are collectively known as TD Bank Group, one of the largest banks in North America. TD provides a wide range of personal, commercial, and investment banking products and services to over 27 million customers globally. Headquartered in Toronto, Canada, the bank operates through key segments including Canadian Retail, U.S. Retail, and Wholesale Banking.
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