The Teller I at TD Bank delivers excellent customer experiences by accurately handling everyday banking transactions, educating customers on products and services, and making referrals for specialized solutions. This role involves efficiently processing deposits, withdrawals, and loan payments, managing cash transactions with precision, resolving customer inquiries, guiding customer flow, and promoting self-service/digital banking options.
Execute TD's Brand promise to customers, consistently delivering a legendary customer experience in the Store.,Perform customer transactions including deposits, withdrawals, loan and safe deposit box payments efficiently.,Process cash transactions such as cashing checks, verifying currency, balancing cash drawer, and night deposits with a high level of accuracy.,Respond to and resolve customer inquiries and concerns using standard procedures and escalating to management as necessary.,Engage in lobby leadership by orchestrating customer flow, warmly welcoming customers, and guiding appropriately.,Understand customer preferences with banking and educate customers on self-service/digital options that meet their needs.,Verify customer identities by following authentication policies and procedures.,Ensure compliance with regulations like the Bank Secrecy Act and Patriot Act.,Complete all required in-classroom and online training by established due dates.
High school diploma or GED.,6 months work related experience preferred; or equivalent can be demonstrated through volunteering, education, or military experience.,Ability to work during operating hours to include weekends, evenings, holidays as scheduled.,Demonstrated Customer Service skills preferred.,Strong organizational skills.,Detail-oriented.,Ability to function in a fast-paced and changing environment.,Excellent communication skills with ability to be concise, clear and consistent.
High School Diploma or GED
20 hours/week
Ability to work during operating hours, including weekends, evenings, and holidays as scheduled. Performs a mix of sedentary and active work, including frequent sedentary work and continuous performance of multiple tasks and operation of standard office equipment.
The Toronto-Dominion Bank and its subsidiaries are collectively known as TD Bank Group, one of the largest banks in North America. TD provides a wide range of personal, commercial, and investment banking products and services to over 27 million customers globally. Headquartered in Toronto, Canada, the bank operates through key segments including Canadian Retail, U.S. Retail, and Wholesale Banking.
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