Teller I - Allentown PA (20 Hours)

Consistently execute appropriate behaviors to deliver a Legendary Customer experience in the Store.,Perform customer transactions efficiently, including deposits, withdrawals, loan and safe deposit box payments.,Process cash transactions accurately, such as cashing checks, verifying currency, balancing cash drawer, and night deposits.,Respond to and resolve customer inquiries and concerns, escalating to management as necessary.,Engage in lobby leadership by orchestrating customer flow, welcoming customers, and guiding appropriately.,Understand customer preferences and educate on self-service/digital options.,Conduct needs-based conversations, offering financial & digital solutions, or referring to appropriate partners.,Make sound decisions and provide timely problem resolution.,Ensure compliance with company guidelines and regulations (e.g., Bank Secrecy Act and Patriot Act) to minimize risk.,Verify customers' identities.,Balance cash drawers, ATMs, TCDs/TCRs as necessary.,Adhere to safe deposit box procedures.,Responsible for cash drawers and vaults, maintaining cash limits and securing cash.,Accountable for securing confidential customer information.,Follow dual control and all security and audit measures to minimize loss.,Utilize bank tools to detect, address, and prevent fraud.,Complete all required in-classroom and online training.

High school diploma or GED.,6 months work related experience preferred; or equivalent demonstrated through volunteering, education, or military experience.,Ability to work during operating hours, including weekends, evenings, holidays.,Demonstrated Customer Service skills preferred.,Strong organizational skills.,Detail-oriented.,Ability to function in a fast-paced and changing environment.,Excellent communication skills (concise, clear, consistent).

High school diploma or GED

Must be willing to work weekends, evenings, and holidays as scheduled.