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Description

Lightspeed is seeking a Strategic Account Executive for its North American sales team to drive revenue in the retail network division. This role involves identifying, pursuing, and closing strategic deals with high-value new clients. The executive will act as a trusted advisor, understanding complex business needs and providing tailored solutions to consistently exceed sales targets in a direct sales environment. Key responsibilities include demonstrating Lightspeed's POS, online ordering, and inventory tools, managing sales cycles, and fostering client trust.

What We're Looking For

Proactively identify high-potential retail prospects and demonstrate Lightspeed's operational optimization and guest satisfaction improvements.

Craft and execute sales strategies for key retail accounts using Lightspeed’s POS, online ordering, and inventory tools.

Deliver compelling demonstrations highlighting workflow streamlining and enhanced guest experiences.

Guide complex deals from first contact through negotiation and closing, emphasizing integrated payments and efficiency.

Consistently surpass quarterly and annual sales goals, driving adoption of Lightspeed’s retail technology.

Cultivate trust with owners, managers, and decision-makers, aligning Lightspeed solutions with their unique needs.

Understand business goals and pain points, leveraging Lightspeed’s analytics and reporting for seamless onboarding and long-term success.

Work on sales/marketing campaigns to improve customer experience and grow Lightspeed MRR.

Maintain accurate records of sales activities and prospect interactions within the CRM system.

Contribute to the wider team to achieve organizational targets.

Ideal Candidate

4+ years experience in direct, outbound sales with a proven record of managing the entire sales cycle and exceeding targets.

Experience in IT solutions, software sales, e-commerce, cloud applications, SaaS, POS, retail, or related technology sectors.

Expertise in leading high-value negotiations and securing strategic deals.

Proficient critical thinking skills to assess complex situations and deliver effective, results-orientated solutions.

Exceptional verbal and written presentation skills to engage and persuade senior stakeholders.

Skilled at fostering trust with decision-makers through emotional intelligence and active listening.

Proficient in Salesforce or similar CRM tools for tracking leads and streamlining sales processes.

Ability to thrive in fast-paced, evolving environments with persistence and a results-focused mindset.

Hard Skills

Salesforce
CRM
POS systems
Online ordering tools
Inventory tools
Integrated payments
Analytics
Reporting
IT solutions
Software sales
E-commerce
Cloud applications
SaaS
Retail technology

Soft Skills

Proactive
Results-oriented
Trusted advisor
Critical thinking
Exceptional verbal presentation
Exceptional written presentation
Emotional intelligence
Active listening
Persistence
Results-focused mindset
Teamwork

Benefits

Flexible paid time off
Remote work policies
Equity options
Pension plan contributions
Training opportunities
Health and wellness credit
Time off to volunteer
Interest groups
Employee led networks
Social committees
Sponsored sports teams
Computer purchase program (Macbook)
Enhanced parental leave
Medical insurance
Dental insurance
Life insurance
Disability insurance
RRSP plan and match
Paid parental leave top-up
Paid time off

Also Available At

About the Company

L

Lightspeed Commerce Inc.

Lightspeed is a leading provider of cloud-based commerce platforms that unify online and physical operations for retail, hospitality, and golf businesses. Founded in 2005, the company helps independent merchants in over 100 countries simplify their operations, accept payments, and scale their growth through a single, powerful platform.

Innovative
Inclusive
Ambitious
Fast-paced
Collaborative
View all jobs at Lightspeed Commerce Inc.

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