Store Supervisor- Upper Southampton, PA (40 hours)

Provide supervisory oversight to a team for achieving individual and store objectives, ensuring excellent customer and colleague experiences.,Lead daily team activities to deliver personalized service and advice while maintaining compliance.,Monitor teller and platform workflows, prioritizing tasks and delegating duties.,Understand and apply bank operational policies, procedures, and regulations, educating the team on risk management.,Drive operational excellence including cash handling, vault management, fraud prevention, and managing expenses.,Engage with customers regarding loan products and facilitate application intake, requiring active NMLS registration.,Lead, develop, and coach the team on effective customer service and product advice.,Be proficient in customer relationship tools and financial literacy to provide comprehensive advice.,Acquire and deepen customer relationships through proactive sales activities and lead management.,Deliver end-to-end advice to customers, building trust and advocating for their financial needs.,Lead, coach, and drive exceptional service in the lobby and frontline.,Complete customer transactions and use CRM tools for needs-based conversations.,Manage and resolve customer inquiries and escalations.,Ensure operational accountability, including vault management, auditing, reporting, and balancing.,Manage store currency levels and track shipments.,Approve financial transactions, minimizing risk from fraud.,Ensure compliance with operational standards, cash control, and customer authentication.,Lead and support a high-performing team, providing feedback, coaching, and input on performance reviews.,Ensure colleagues comply with regulatory and AMCB policies.,Support, mentor, and coach team members in professional development.,Foster a cohesive team and positive colleague experience.

HS Diploma or GED required; undergraduate degree preferred.,2+ years related experience working with customers and/or sales.,Notary License (preferred).,Previous supervisory or demonstrated ability in providing direction, decision-making, coaching.,Oversight of Customer Service.,Proven ability to meet and exceed Customer expectations.,Strong organization skills to handle multiple tasks in a fast-paced environment.,Effective verbal and written communication skills.,Sound judgment in decision-making and problem-solving.,Ability to multi-task and maintain order in the Store.,Good working knowledge of Outlook, Lotus Notes, Word and Excel.,Ability to supervise and lead others.,Ability to provide community services.

HS Diploma or GED required; undergraduate degree preferred.

Must maintain an active registration status with NMLS (Nationwide Mortgage Licensing System and Registry).,Must be eligible for employment with a covered financial institution under Regulation Z of the Truth in Lending Act.,Must be eligible for registration as a registered mortgage loan originator with the NMLS.,Satisfactory results on a criminal background check and a credit report check.