Store Supervisor- Harleysville, PA (40 hours)

Supervise day-to-day team activities and provide leadership and work direction to advice and service colleagues. [3, 4],Ensure operational excellence and compliance with policies and procedures to mitigate risk. [3, 4],Drive, reinforce, and demonstrate meeting Operational, Customer, and Sales objectives. [3, 4],Manage the Store and handle teller operations, platform duties, and customer escalations in the absence of other managers. [3, 4],Support driving a team in acquiring, retaining, and deepening customer relationships through sales and advice activities. [3, 4],Lead and coach frontline colleagues on effective customer complaint resolution. [3, 4],Maintain optimal colleague scheduling to meet customer demands and compliance requirements. [3],Drive operational excellence including cash handling, vault management, control of negotiable items, fraud prevention, and managing controllable expenses. [3, 4],Engage with customers about loan products and facilitate application intake. [3, 4],Maintain an active registration status with NMLS (Nationwide Mortgage Licensing System and Registry). [3, 4]

HS Diploma or GED required. [4],Undergraduate degree preferred. [4],2+ years related experience working with customers and/or sales. [4],Previous supervisory experience or demonstrated ability in providing direction, decision making, and coaching. [4],Oversight of Customer Service. [4],Proven ability to meet and exceed Customers' expectations. [4],Maintain active registration status with NMLS (Nationwide Mortgage Licensing System and Registry). [3, 4]

High School Diploma or GED; Undergraduate Degree preferred

Must maintain an active registration status with NMLS (Nationwide Mortgage Licensing System and Registry). [3, 4]