Store Supervisor - Deptford NJ (Full Time)

Supervise day-to-day team activities to ensure operational excellence and compliance.,Drive, reinforce, and demonstrate meeting Operational, Customer, and Sales objectives.,Manage the Store in the absence of any other manager, including teller side, platform, and Customer escalations.,Provide day-to-day team leadership and work direction.,Monitor workflows, prioritize tasks, and delegate duties for the teller team and platform.,Understand and apply bank operational policies, procedures, and regulations.,Drive operational excellence in the Store (cash handling, vault management, negotiable items, fraud prevention, expenses, integrity, privacy, safety).,Engage with customers about loan products and facilitate application intake; maintain active NMLS registration.,Lead, develop, and coach the team on effective customer service, product, and advice conversations.,Proficient in Customer relationship tools, services, products, and campaigns.,Acquire and deepen customer base through proactive sales and service activities utilizing leads.,Connect with Customers/Prospects, provide financial advice, and deepen relationships through lead management.,Deliver end-to-end advice to Customers.,Complete Customer transactions and utilize CRM tools.,Engage in Lobby leadership and handle Customer inquiries and escalations.,Ensure customer issues are handled appropriately.,Responsible for vault management, auditing, reporting, and balancing.,Manage Store currency levels, track shipments and deliveries.,Plan, organize, and coordinate activities for own area and resolve operational issues.,Approve financial transactions using sound judgment.,Lead and support a high-performing team, provide feedback, coaching, and input on performance reviews.,Ensure colleagues comply with all Regulatory and AMCB policies.,Onboard team members.

HS Diploma or GED required; undergraduate degree preferred.,2+ years related experience working with customers and/or sales.,Notary License (preferred).,Previous supervisory experience or demonstrated ability in providing direction, decision making, coaching.,Oversight of Customer Service.,Proven ability to meet and exceed Customers' expectations.,Sound judgment in decision making and problem solving.,Ability to supervise and lead others.,Ability to provide community services.,Must be eligible for employment with a covered financial institution under Regulation Z.,Must be eligible for registration as a registered mortgage loan originator with the NMLS.,Satisfactory results on a criminal background check and a credit report check.

High School Diploma or GED; Undergraduate Degree preferred

Maintain active registration status with NMLS (Nationwide Mortgage Licensing System and Registry).,Must be eligible for employment with a covered financial institution under Regulation Z of the Truth in Lending Act.,Must be eligible for registration as a registered mortgage loan originator with the NMLS.,Satisfactory results on a criminal background check and a credit report check.,Statements/certification from job applicant regarding administrative, civil, and/or criminal findings by any government agency/authority are required.,Domestic Travel – Occasional.