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Description

Laura Canada is seeking a Store Manager with a passion for fashion and customer service to lead and develop a successful team. The role involves motivating staff to provide excellent shopping experiences, fostering a positive store environment, and achieving financial objectives for the iconic Laura and Melanie Lyne brands.

What We're Looking For

Recruit, onboard, develop, and coach team members on customer service, program promotion, product knowledge, and current trends.

Ensure key financial objectives (sales, closing ratio, dollars per transaction, units per transaction) are met.

Schedule effectively for optimal floor coverage.

Act as a stylist to build personalized wardrobes for customers.

Monitor team performance, including appraisals, coaching, conflict resolution, and disciplinary action.

Collaborate with merchandising to ensure compliance with standards and attractive merchandise presentation.

Support daily operations such as receiving merchandise, changing prices, shipping orders/transfers, and maintaining store cleanliness.

Ideal Candidate

Contagious passion for fashion and customer service.

A minimum of 3 years of experience in a store management position.

Ability to create a positive work environment where team members are motivated to learn and grow.

Recognized for positive leadership and a solution-oriented approach.

Hard Skills

Retail sales
Financial objective management
Merchandise presentation
Inventory management (receiving, pricing, shipping)
Scheduling

Soft Skills

Customer service
Team leadership
Coaching
Mentoring
Conflict resolution
Communication
Problem-solving
Motivation
Passion for fashion
Positive attitude
Solution-oriented

Benefits

Employee discount in store
Dynamic and passionate team
Career development and advancement program
Supportive management team
Good work/life balance

About the Company

L

Laura Canada

Laura Canada is an iconic family-owned women’s fashion retailer founded in 1930 by Laura Wolstein. The company operates over 140 stores across Canada under the Laura and Melanie Lyne banners, offering curated collections for women of all sizes including Petite and Plus. Based in Laval, Quebec, they specialize in high-quality apparel ranging from everyday essentials to elegant evening wear.

Family-oriented
Fashion-forward
Collaborative
Customer-centric
Inclusive
View all jobs at Laura Canada

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