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Description

The Store Manager at Laura Canada is a business leader who drives sales and provides exceptional customer service. This role involves recruiting, onboarding, developing, and coaching a team to achieve financial objectives and foster a positive shopping experience. The manager is also responsible for monitoring team performance, collaborating on merchandising, and supporting daily store operations.

What We're Looking For

Recruit, onboard, develop and coach team members on exemplary customer service, program promotion, product knowledge, and current trends.,Ensure all key financial objectives (sales, closing ratio, dollars per transaction, units per transaction) are met.,Schedule effectively to provide optimal floor coverage.,Act as a stylist to build personalized wardrobes for customers.,Monitor team performance (appraisal, ongoing coaching, conflict resolution, disciplinary action).,Collaborate with merchandising to ensure compliance with standards and attractive merchandise presentation.,Support daily operations including receiving merchandise, changing prices, shipping orders/transfers, and keeping the store clean.

Ideal Candidate

Contagious passion for fashion and customer service,Minimum of 3 years of experience in a store management position,Ability to create a positive work environment where team members are motivated to learn and grow,Recognized for positive leadership and solution-oriented approach

Hard Skills

Scheduling
Merchandising compliance
Inventory management
Sales target achievement

Soft Skills

Customer service
Leadership
Coaching
Team development
Problem-solving
Communication
Motivation

Benefits

Employee discount in store
Dynamic and passionate team
Career development and advancement program
Supportive management team
Good work/life balance

About the Company

L

Laura Canada

Laura Canada is an iconic family-owned women’s fashion retailer founded in 1930 by Laura Wolstein. The company operates over 140 stores across Canada under the Laura and Melanie Lyne banners, offering curated collections for women of all sizes including Petite and Plus. Based in Laval, Quebec, they specialize in high-quality apparel ranging from everyday essentials to elegant evening wear.

Family-oriented
Fashion-forward
Collaborative
Customer-centric
Inclusive
View all jobs at Laura Canada

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