Sr Processor

Handle complex or unusual problems and requests, analyzing issues and determining appropriate solutions.,Conduct in-depth investigations and analyze data.,Clearly articulate facts, instructions, ideas, and solutions both verbally and in writing.,Contact clients and/or internal/external partners to clarify problems and confirm resolutions.,Prioritize, organize workload, and coordinate team activities to meet deadlines.,Assist with training new and temporary staff on processes, procedures, and guidelines.

Ability to analyze difficult or unusual problems and decide on appropriate solutions.,Strong verbal and written communication skills.,Ability to prioritize, organize workload, and coordinate team activities.,Proficiency in Microsoft Office (Word, Excel, Outlook), including spreadsheets and formulas.,Client-focused with a commitment to finding the right solutions.,Goal-oriented and driven to make a difference.,Passionate about building relationships and connecting with a diverse network of partners.,Eager to learn and grow knowledge, with a keen sense of curiosity.,Embodies CIBC values: trust, teamwork, and accountability.

Comprehensive health and dental coverage, defined benefit pension plan, employee share purchase plan, wellness programs, and flexible work arrangements.

Must be legally eligible to work at the specified location(s); may require attribute-based assessments and other skills tests (e.g., simulation, coding, French proficiency).