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Full-Time
Hybrid

Sr Manager, Software Engineering - Payments Technology

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Description

This role involves managing multiple development projects, development groups, and application support for a major line of business within CIBC. The manager will oversee the daily operations, development, and support of payment technology solutions, leading a team of engineers and analysts to ensure reliable delivery and integration of systems like SWIFT, Wire, ACH, Instant Payments, and Zelle. The position requires supporting business objectives and technology initiatives, with a focus on API integrations and vendor platforms.

What We're Looking For

Manage, coach, and develop a team of engineers and analysts focused on payment technology solutions.,Foster a collaborative and high-performance team culture.,Oversee daily operations and support of payment systems, ensuring high availability and performance.,Coordinate incident management, problem resolution, and system monitoring for payment applications.,Lead and participate in projects to implement and enhance payment processing solutions (SWIFT, Wire, ACH, Instant Payments, Zelle).,Support API enablement and integration efforts with internal and external partners.,Work closely with vendor partners (FIS, Fiserv, Finastra) to ensure optimal performance.,Support the evaluation and onboarding of new payment technology vendors.,Identify and implement process improvements for efficiency, reliability, and scalability of payment technology operations.,Ensure compliance with regulatory requirements and industry standards.,Collaborate with business, technology, and operations teams to deliver solutions.,Communicate project status, risks, and issues to stakeholders.

Ideal Candidate

10+ years of experience in payment technology, financial services, or a related field.,Extensive knowledge of banking products, services, and industry regulations; expert understanding of current industry trends and developments.,Ability to influence strategic decisions using industry knowledge.,Ability to think strategically about the bank's objectives, aligning projects with broader business goals.,Experience managing or leading technical teams is preferred.,Hands-on experience with payment processing technologies (SWIFT, Wire, ACH, Instant Payments, Zelle).,Familiarity with vendor platforms such as FIS, Fiserv, Finastra, or other fintech payment providers.,Working knowledge of Agile, Scrumban, or similar methodologies.,Understanding of ITIL processes and best practices in production support.,Strong analytical, problem-solving, and organizational skills.,Excellent communication and interpersonal abilities.,Ability to manage multiple priorities and deliver results in a fast-paced environment.

Hard Skills

API development
API integration
Microsoft Technology stack
Azure
SQL
.Net
Microsoft API Management
Mulesoft
SWIFT
Wire
ACH
Instant Payments
Zelle
FIS
Fiserv
Finastra
Agile
Scrumban
ITIL processes
Analytical Thinking
Application Development
Application Testing
Emerging Technologies
Project Management Technology
Technical Leadership

Soft Skills

People Management
Work Collaboratively
Team Leadership
Coaching
Developing Staff
Problem-solving
Organizational skills
Communication
Interpersonal abilities
Strategic thinking
Influencing
Collaboration

Work Hours

40 hours/week

Benefits

Competitive total rewards package
incentive compensation plan (discretionary bonus)
Medical
Dental
Vision
Health Savings Account
Life Insurance
Disability
Other Insurance Plans
Paid Time Off (Sick Leave, Parental Leave, Vacation)
Holidays
401(k)
banking benefits
wellbeing support
MomentMakers recognition program
Purpose Day (paid day off for development)

Special Commitments

Does not offer visa sponsorship. Must be legally eligible to work at the location. May require completing an attribute-based assessment and other skills tests.

About the Company

C

Canadian Imperial Bank of Commerce (CIBC)

CIBC is a leading North American financial institution with 14 million personal banking, business, public sector, and institutional clients. It offers a full range of advice, solutions, and services through its leading digital banking network and locations across Canada, the U.S., and around the world.

Client-focused
Inclusive
Collaborative
Innovative
Professional
View all jobs at Canadian Imperial Bank of Commerce (CIBC)

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