Sr. Client Service Representative

Help clients manage their accounts and products, focusing on meaningful interactions and the client experience.,Connect clients to the right CIBC team members to help them achieve their financial goals.,Listen, ask questions, and take accountability for client issues, knowing when to collaborate for better solutions.,Become proficient in technology, introducing clients to mobile banking applications to manage their banking needs.

Puts clients first and engages with purpose to find solutions.,Goal-oriented and motivated to make a difference.,Passionate about people, finding meaning in relationships, and connecting with a diverse network through respect and authenticity.,Loves to learn, possesses a strong sense of curiosity, and engages with heart and mind.,Cares about people, understands different perspectives, and learns from others' experiences.,Values trust, teamwork, and accountability.

Flexible to work banking centre hours, including evenings and weekends.,Flexible to work at multiple banking centres within a reasonable travel distance.,Must be legally eligible to work at the specified location(s) and, where applicable, must have a valid work or study permit.