Specialist, Technical Network, Level 3

Provide Level 3 support, expert configuration, and maintenance for core network and security equipment (Cisco, Arista, Meraki, F5, Palo Alto firewalls via Panorama).,Act as a technical mentor and escalation point for Level 2 and NOC teams.,Manage advanced administration of DDI services (DNS, DHCP, IPAM) using EfficientIP solution.,Actively participate in a rotating on-call schedule to ensure 24/7 availability of client infrastructure.,Lead vulnerability management across the network fleet by analyzing security bulletins, planning patches, and mitigating risks.,Execute infrastructure changes in compliance with ITIL v4 standards, including documentation, risk assessment, and validation.,Collaborate on network deployment projects and ensure smooth transition to operations (Day 2 handover).,Identify and implement automation and process improvement opportunities using AI tools and DevOps methodologies.,Contribute to the evolution and maintenance of internally developed monitoring tools.,Perform in-depth performance and network traffic analyses using packet analysis tools.

Excellent command of French (written and spoken) is mandatory; functional knowledge of English is considered an asset.,Bachelor's degree in Computer Science or Electrical Engineering combined with a minimum of 7 years of relevant experience in a senior network engineering or operations role.,Demonstrated expert mastery of architectures and equipment from Cisco (IOS/NX-OS), Arista (EOS), Meraki (Dashboard/Cloud), and F5 load balancers (LTM/GTM).,In-depth knowledge of routing protocols (OSPF, BGP, MP-BGP), switching (VLAN, STP, vPC, VXLAN), and MPLS technologies (L3VPN, VPLS, LDP, RSVP-TE).,Confirmed expertise in the management and configuration of Palo Alto Networks firewalls and the Panorama centralized management platform.,Solid technical competence on the EfficientIP solution for DNS and IPAM service management, and understanding of DNS and DHCP protocols.,Valid professional certifications at the expert or professional level such as CCNP Enterprise/Data Center, CCIE (written or lab), PCNSE (Palo Alto), or equivalent Arista certifications.,Concrete experience working in an Agile and DevOps environment, with an aptitude for automation (Python, Ansible) and AI tools.,Thorough knowledge of IT Service Management processes (Change and Incident Management) according to the ITIL v4 framework.,Mastery of protocol analysis and packet capture tools such as Wireshark and tcpdump.

Bachelor's Degree

Must be willing to participate in a rotating on-call schedule to guarantee 24/7 availability.,Must be based in Canada and report to a set Bell office for a minimum of 3 days a week.