Specialist, Closing Solutions (12 Months Contract) - Bilingual
Description
The CIBC Closing Specialist will provide comprehensive support and customer service to the mortgage sales team, identifying additional client needs and cross-sell opportunities. This role involves effectively closing deals by collaborating with mortgage specialists, advisors, clients, solicitors, underwriters, and advancers, as well as managing documentation for seamless closings.
What We're Looking For
Deliver excellent client experience on each Mortgage file to meet department objectives.,Achieve department and individual funding targets through client, lawyer, and business partner engagement.,Effectively close deals and answer client inquiries related to mortgage funding.,Remotely fulfill funding requirements and maintain strong follow-up with clients and business partners.,Handle scenarios, questions, and issues in accordance with department objectives.,Continuously develop rapport and build relationships with clients and business partners.
Ideal Candidate
Extensive experience in the delivery and management of CIBC Mortgage products.,Strong underwriting knowledge.,Strong understanding of CIBC computer applications (COINS/CLASS, LCMS, Plexus / (AS05) Excalibur, Service Commitment).,Working knowledge of common software packages (Windows, Microsoft Word, Excel, Outlook).
Hard Skills
Soft Skills
Work Hours
37.5 hours/week, Monday to Friday 8am to 8pm (flexible shifts)
Benefits
Special Commitments
Must be legally eligible to work in Canada and at the specified location(s); may require a valid work or study permit.
About the Company
Canadian Imperial Bank of Commerce (CIBC)
CIBC is a leading North American financial institution with 14 million personal banking, business, public sector, and institutional clients. It offers a full range of advice, solutions, and services through its leading digital banking network and locations across Canada, the U.S., and around the world.
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