Spécialiste hypothécaire mobile

Identify client life and financial goals, potential barriers, provide recommendations, and ongoing relationship/portfolio management.,Identify opportunities to refer clients to Partners across Wealth, Retail, Small Business Banking, and Commercial.,Provide ongoing comprehensive reviews of clients' financial circumstances and create long-term relationships through financial planning expertise.,Create a legendary customer experience at every interaction and deliver a positive 'First Impression'.,Provide sound advice to customers and contribute to the ongoing improvement of the overall customer experience.,Support ONE TD by identifying and referring customers to internal Bank partners.,Possess comprehensive knowledge of the real estate market, competitive offers in the mortgage lending industry, and economic trends.,Proactively obtain expert knowledge of TD mortgage lending products.,Ensure customer problems are handled professionally, escalating issues to management when necessary.,Build and exhibit sales skills and credit knowledge and partner effectively within TD's employee-focused culture.,Work closely with District Manager to make sales calls and conduct monthly coaching sessions.,Contribute toward the achievement of sales and business development objectives by meeting or exceeding individual monthly sales targets of mortgage products and services.,Proactively promote TD's image within the business community through participation and leadership in community business groups and professional networking events.,Support the development and implementation of reporting and processes in a compliant manner.,Understand the market and mortgage lending industry within portfolio, mitigating risk to the Bank.,Consistently exercise discretion in managing correspondence, information, and matters of confidentiality.,Protect the interests of the organization – identify and manage risks, and escalate non-standard, high-risk activities.,Monitor service, productivity, and assess efficiency levels within own function, implementing continuous process/performance improvements.,Adhere to internal policies/procedures and applicable regulatory guidelines, keeping abreast of emerging issues and trends.,Maintain a culture of risk management and control.,Complete all compliance training and attestations within required timelines.,Comply with Bank and Industry Codes of Conduct.,Participate fully as a member of the team, promoting service, quality, innovation, and teamwork.,Continuously enhance knowledge/expertise and participate in knowledge transfer.,Keep current on emerging trends/developments and grow knowledge of the business, related tools, and techniques.,Actively participate in the performance management process.,Contribute to a fair and positive working environment.,Participate in team meetings, employee surveys, action planning, and training sessions.,Assist others in the completion of assigned duties, provide training, coaching, and/or guidance.,Act as a brand ambassador.,Requires expanded knowledge of products/services and key competitors.,Understands key business and customer drivers and processes.,Identifies referral opportunities at increasing levels of complexity.,Sound knowledge of assigned customers' needs, the competitive landscape, and broader market factors.,Coordinates activities and timelines across multiple teams.,Executes a moderately complex sales or account management process.,Investigates and analyzes possible alternative solutions.,Work performed under management guidance and supervision.

Undergraduate degree or community college diploma preferred.,Minimum 3 years of experience working directly in a client facing, sales or relationship focused role.

Undergraduate degree or community college diploma preferred

This position is eligible for commission income.