The Service Department at Aritzia focuses on delivering exceptional service to foster strong, lasting client relationships. This role offers an opportunity to join the growing Retail Service team, providing elevated, 'Everyday Luxury' service. The Service Advisor will process transactions, manage client services, and ensure an organized service counter to create memorable client experiences in a key area of the store. This position provides potential for career growth within Retail and Aritzia.
Deliver extraordinary experiences and create meaningful, memorable moments at the service counter.,Accurately and efficiently process transactions while maintaining a world-class client experience.,Accurately and efficiently manage the end-to-end process of services, including client notifications, consistent auditing, and proactive resolution of opportunities to mitigate impacts to the client experience.,Support service counter operations, including managing client queues, preparing products for transactions, packaging client purchases, and returning products to the sales floor.
Proven skills, education, and/or applicable certifications (previous experience operating a point-of-sale system is an asset).,A commitment to learn and apply Aritzia's Values, Business and People Leadership principles.,The ability to collaborate fluently with cross-functional partners.,A commitment to quality and investing in results that add value to the business.
Aritzia is a vertically integrated design house with an innovative global platform, home to an extensive portfolio of exclusive brands for every function and individual aesthetic. The company focuses on good design, quality materials, and timeless style with the well-being of its people and the planet in mind. Founded in 1984 in Vancouver, Canada, Aritzia creates and curates beautiful and beautifully made products, cultivates aspirational environments, offers engaging service, and connects through captivating communications, all under the concept of 'Everyday Luxury'.
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