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Part-Time
On-Site

Service Advisor - Plaza Frontenac

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Description

The Service Advisor at Aritzia delivers highly efficient and elevated Service Counter experiences, building loyal client relationships. This role involves providing Everyday Luxury experiences through engaging interactions, maintaining curated spaces, and exceeding client expectations. Key tasks include processing transactions, managing client services, and ensuring exceptional organization at the Service Counter to create memorable moments.

What We're Looking For

Deliver extraordinary experiences and make meaningful, memorable moments at the Service Counter,Match Clients with their product while directing them to the right Service Counter,Carefully prepare and package the product for an Everyday Luxury opening experience,Efficiently and accurately process transactions while preserving a world-class client experience,Accurately and efficiently manage the end-to-end process of services, including notifying clients of incoming services, auditing services, and proactively resolving issues,Support service counter operations, including managing client lines and ensuring product is returned to the sales floor quickly

Ideal Candidate

Proven skills, education, and/or applicable certifications,Previous experience operating a point-of-sale system is an asset,A commitment to learn and apply Aritzia's Values, Business and People Leadership principles,The ability to collaborate fluently with cross-functional partners,A commitment to quality and investing in results that add value to the business,An understanding and a passion for the industry in which we operate,An understanding of Aritzia's brand vision and style fundamentals with a focus on trends and cultural influences

Hard Skills

Point-of-sale (POS) system operation

Soft Skills

Client service
Customer engagement
Communication
Collaboration
Organization
Attention to detail
Problem-solving
Time management

Benefits

Product Discount
Aritzia Virtual Wellness
Aspirational Workspace

About the Company

A

Aritzia Inc.

Aritzia is a vertically integrated design house with an innovative global platform, home to an extensive portfolio of exclusive brands for every function and individual aesthetic. The company focuses on good design, quality materials, and timeless style with the well-being of its people and the planet in mind. Founded in 1984 in Vancouver, Canada, Aritzia creates and curates beautiful and beautifully made products, cultivates aspirational environments, offers engaging service, and connects through captivating communications, all under the concept of 'Everyday Luxury'.

Everyday Luxury
Fashion-forward
Quality-focused
Modern
Aspirational
View all jobs at Aritzia Inc.

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