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Part-Time
On-Site

Service Advisor - Los Cerritos Center

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Description

The Service Advisor at Aritzia's Los Cerritos Center is responsible for providing elevated client service, processing transactions efficiently, and managing client services to build lasting relationships. This role focuses on creating memorable moments at the service counter, ensuring smooth operations, and contributing to a luxury experience for every client.

What We're Looking For

Deliver extraordinary and memorable client experiences at the service counter.,Accurately and efficiently process transactions while maintaining a world-class client experience.,Manage the end-to-end process of client services, including notifying clients of incoming services, auditing services, and proactively resolving issues.,Support service counter operations, including managing client queues, preparing products for transactions, packaging purchases, and returning products to the sales floor.

Ideal Candidate

Proven skills, education, and/or applicable certifications.,Previous experience operating a point-of-sale system is an asset.,Commitment to learn and apply Aritzia's Values, Business, and People Leadership principles.,Ability to collaborate fluently with cross-functional partners.,Commitment to quality and investing in results that add value to the business.

Hard Skills

Point-of-sale (POS) system operation

Soft Skills

Client service
Customer relationship management
Communication
Problem-solving
Attention to detail
Teamwork
Time management
Organizational skills
Proactive resolution
Adaptability

Work Hours

Flexible, based on availability and preferred working hours (some restrictions apply)

Benefits

Competitive Pay Package
Product Discount
Aspirational Workspace
Flexible Scheduling
Career Progression
Personalized Career Development

About the Company

A

Aritzia Inc.

Aritzia is a vertically integrated design house with an innovative global platform, home to an extensive portfolio of exclusive brands for every function and individual aesthetic. The company focuses on good design, quality materials, and timeless style with the well-being of its people and the planet in mind. Founded in 1984 in Vancouver, Canada, Aritzia creates and curates beautiful and beautifully made products, cultivates aspirational environments, offers engaging service, and connects through captivating communications, all under the concept of 'Everyday Luxury'.

Everyday Luxury
Fashion-forward
Quality-focused
Modern
Aspirational
View all jobs at Aritzia Inc.

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