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Part-Time
On-Site

Service Advisor - Derby Street Shops

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Description

The Service Advisor at Aritzia is responsible for delivering exceptional service counter experiences. This includes engaging with clients, processing transactions efficiently and accurately, managing client services, and maintaining an organized service area to build loyal customer relationships and create memorable moments.

What We're Looking For

Deliver extraordinary experiences and create meaningful, memorable moments at the Service Counter.,Match clients with products and direct them to the appropriate Service Counter.,Prepare and package products carefully for an elevated unboxing experience.,Process transactions efficiently and accurately, ensuring a world-class client experience.,Manage the end-to-end service process, including notifying clients of incoming services, auditing services, and proactively resolving issues.,Support service counter operations by managing client queues and returning products to the sales floor promptly.

Ideal Candidate

Proven skills, education, and/or applicable certifications.,Previous experience operating a point-of-sale system is an asset.,Commitment to learning and applying Aritzia's Values, Business, and People Leadership principles.,Ability to collaborate fluently with cross-functional partners.,Commitment to quality and investing in results that add value to the business.,Understanding and passion for the industry in which Aritzia operates.,Understanding of Aritzia’s brand vision and style fundamentals with a focus on trends and cultural influences.

Hard Skills

Point-of-sale (POS) system operation (asset)
Transaction processing
Service management

Soft Skills

Client service
Communication
Problem-solving
Collaboration
Organization
Attention to detail
Commitment to quality
Passion for fashion/retail

Benefits

Product Discount
Aritzia Virtual Wellness
Aspirational Workspace

About the Company

A

Aritzia Inc.

Aritzia is a vertically integrated design house with an innovative global platform, home to an extensive portfolio of exclusive brands for every function and individual aesthetic. The company focuses on good design, quality materials, and timeless style with the well-being of its people and the planet in mind. Founded in 1984 in Vancouver, Canada, Aritzia creates and curates beautiful and beautifully made products, cultivates aspirational environments, offers engaging service, and connects through captivating communications, all under the concept of 'Everyday Luxury'.

Everyday Luxury
Fashion-forward
Quality-focused
Modern
Aspirational
View all jobs at Aritzia Inc.

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