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Part-Time
On-Site

Service Advisor - Burlington Mall

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Description

The Service Advisor delivers highly efficient and elevated service counter experiences. This role focuses on supporting loyal client relationships through engaging service interactions, managing transactions and client services, and maintaining organized spaces to create memorable moments.

What We're Looking For

Deliver extraordinary experiences and create meaningful moments at the Service Counter.,Match clients with products and direct them to the appropriate Service Counter.,Carefully prepare and package products for an Everyday Luxury opening experience.,Efficiently and accurately process transactions while ensuring a world-class client experience.,Accurately and efficiently manage the entire service process, including client notifications, service audits, and proactive issue resolution to minimize client impact.,Support service counter operations, including managing client queues and ensuring products are returned to the sales floor.

Ideal Candidate

Proven skills, education, and/or applicable certifications.,Previous experience operating a point-of-sale system is an asset.,A commitment to learn and apply Aritzia's Values.

Hard Skills

Point-of-sale (POS) system operation
Transaction processing
Client service management
Inventory management

Soft Skills

Client experience
Engagement
Organization
Communication
Problem-solving
Customer service

Benefits

Aritzia Virtual Wellness (24/7 resources for physical
mental
social
or financial wellbeing).

About the Company

A

Aritzia Inc.

Aritzia is a vertically integrated design house with an innovative global platform, home to an extensive portfolio of exclusive brands for every function and individual aesthetic. The company focuses on good design, quality materials, and timeless style with the well-being of its people and the planet in mind. Founded in 1984 in Vancouver, Canada, Aritzia creates and curates beautiful and beautifully made products, cultivates aspirational environments, offers engaging service, and connects through captivating communications, all under the concept of 'Everyday Luxury'.

Everyday Luxury
Fashion-forward
Quality-focused
Modern
Aspirational
View all jobs at Aritzia Inc.

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