Senior Trade Officer Guarantees

Perform input and release functions for activities related to Standby Letters of Credit and Guarantees.,Prioritize workload and manage volumes effectively.,Manage internal and external client relationships, including direct client interactions.,Proactively manage and resolve escalated items to client satisfaction.,Oversee end-to-end transaction processes for internal and external clients.,Ensure compliance with operational risk policies and procedural guidelines.,Coach and develop junior staff, ensuring high service standards and closing knowledge gaps.,Identify opportunities for streamlining processes to improve efficiency and client experience.,Comply with Anti-Money Laundering guidelines, Trade Restricted Countries, and Risk Approval processes.,Ensure all required training (AML, Code of Conduct, Health and Safety) remains current.

Thorough understanding of ICC product rules (UCP600, ISP98, URDG758, ISBP).,Experience with Trade software, ideally Trade 360 (T360).,Excellent verbal and written communication skills with a focus on client experience.,Ability to navigate and solve complex client issues under tight deadlines.

RBC offers a comprehensive Total Rewards package including competitive base pay, performance bonuses, and flexible benefits like health and dental coverage. Employees also benefit from a defined contribution pension plan, stock ownership programs, wellness resources, and tuition reimbursement.