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Full-Time
Hybrid

Senior Specialist, Talent Insights & Reporting (Workday)

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Description

This role involves transforming raw people data into strategic business intelligence. The Senior Specialist will lead the organization's People & Culture reporting ecosystem, enabling the P&C team, executive leadership, and strategic partners with accurate and impactful insights for critical decision-making. Key responsibilities include increasing adoption of reporting tools, developing the insights roadmap, acting as an executive consultant, implementing a consultative intake framework, mentoring analysts, improving operational efficiency, developing reporting offerings, measuring impact, partnering with data teams, assessing new analytics technology, defining governance, and supporting integrations and issue resolution.

What We're Looking For

Spearhead initiatives to increase adoption and utilization of P&C reporting tools and insights across the organization.,Build learning personas and tailored offerings to upskill P&C staff and lead the transition to 'data champions'.,Support the development of the overall Insights roadmap that prioritizes automation and self-service.,Act as a consultant to P&C Heads of Region and other business leaders, identifying analytical trends.,Implement an intake framework to shift from 'Order Takers' to 'Problem Solvers' for data requests.,Provide technical guidance to Analysts, fostering knowledge sharing and high-quality system standards.,Review ServiceNow trends to identify reporting friction points and implement self-service solutions.,Work with stakeholders to gather requirements, propose scalable reporting solutions, and ensure they meet business needs.,Expand security roles and build calculated fields to enhance report functionality.,Contribute to the development of Key Performance Indicators (KPIs) for new people initiatives.,Bridge the gap between Workday and Looker dashboards in collaboration with Corporate Data and FP&A teams.,Research and assess new reporting tools and AI opportunities for people analytics.,Define and monitor Insights best practices, including maintaining functional/requirement documents and ensuring TSI audit requirements.,Provide support for integration report change requests or new integration builds.,Perform advanced root cause analysis for complex system errors and implement sustainable fixes.

Ideal Candidate

Bachelor's degree in Human Resources, Statistics, Data Science, or any combination of training and experience relevant for the role (preferred, not necessary).,Background working as an HR Business Analyst or Data Analyst (preferred, not necessary).,Experience working with People Analytics tools (Prism, Looker, Tableau, etc.) (preferred, not necessary).,Workday Pro Certification (Reporting) (preferred, not necessary).

Hard Skills

Workday ecosystem (5+ years hands-on experience)
Calculated Fields (Advanced, Matrix, Composite, nBox reporting) mastery
Building and managing high-stakes reports (Board of Directors decks, Sustainability (ESG) reporting, Annual Reports)
Configuring custom reports
Handling large data sets
Identifying system inefficiencies and implementing sustainable fixes
Pod-Based Collaboration (acting as 'Product Owner' for People Data)
Understanding of HR lifecycles (Recruitment, Turnover, Compensation, Diversity metrics)
People Analytics tools (Prism, Looker, Tableau)
Workday Pro Certification (Reporting)

Soft Skills

Consultative
Problem-solving
Mentorship
Excellent written communication
Excellent verbal communication
Knowledge sharing
Stakeholder collaboration
Analytical thinking

Benefits

Flexible paid time off
Remote work policies
Equity options
Contributions to pension plan
Training opportunities
Health and wellness credit
Time off to volunteer
Interest groups
Employee led networks
Social committees
Sponsored sports teams
Computer purchase program (Macbook)
Enhanced parental leave

Special Commitments

Fluency in English is required for this position due to a global company with employees and clients outside of Quebec.,Accommodations are available on request for candidates taking part in all aspects of the selection process.

Also Available At

About the Company

L

Lightspeed Commerce Inc.

Lightspeed is a leading provider of cloud-based commerce platforms that unify online and physical operations for retail, hospitality, and golf businesses. Founded in 2005, the company helps independent merchants in over 100 countries simplify their operations, accept payments, and scale their growth through a single, powerful platform.

Innovative
Inclusive
Ambitious
Fast-paced
Collaborative
View all jobs at Lightspeed Commerce Inc.

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