Senior Software Engineer, Developer Relations - Easy Anti-Cheat (R26414)
Description
Join the Unreal Engine team as an experienced Developer Relations Engineer to support EOS Anti-Cheat (Easy Anti-Cheat). This role involves serving as a key technical liaison between internal engineering teams and external partners, assisting with the integration, debugging, and optimization of Anti-Cheat. Responsibilities include in-depth technical troubleshooting, analyzing crash dumps, debugging low-level C/C++ code, providing effective solutions, and contributing to technical documentation and internal/external communication. The ideal candidate is proactive, detail-oriented, tactful, empathetic, and possesses strong problem-solving skills with clear communication abilities.
What We're Looking For
Troubleshoot complex integration and operational issues involving Anti-Cheat, including analyzing crash dumps, logs, and call stacks to identify root causes.,Collaborate directly with external game developers and internal teams to resolve technical issues promptly and effectively.,Debug and reproduce customer issues, clearly documenting and communicating findings internally and externally.,Represent Epic Games through asynchronous and live support, presence at trade shows such as UEFest, and customer visits.,Develop and maintain clear, comprehensive technical documentation, tutorials, and guides to support partner integration.,Advocate for partners' successful integration and continued use of Anti-Cheat and related Epic technologies, and influence product improvements through customer insights.,Research and identify opportunities to enhance Anti-Cheat technologies and developer experience.
Ideal Candidate
Prior experience with SDK/API integration and understanding of software engineering principles, including legacy support.,Understanding of online multiplayer video game architectures and associated security concerns.
Hard Skills
Soft Skills
Benefits
Special Commitments
May require travel for trade shows and customer visits.
Also Available At
About the Company
Epic Games, Inc.
Epic Games is an American video game and software developer and publisher based in Cary, North Carolina. The company is best known for developing the Unreal Engine, the globally popular game Fortnite, and operating the Epic Games Store digital storefront.
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