This role involves serving as a key technical liaison between internal engineering teams and external partners, supporting them in integrating, debugging, and optimizing Epic Online Services (EOS) Anti-Cheat. The engineer will be responsible for in-depth technical troubleshooting, analyzing crash dumps, debugging C/C++ code, providing solutions and insights, guiding design decisions for Anti-Cheat, and contributing to technical documentation. The position requires proactive problem-solving, strong communication, and the ability to work independently and collaboratively.
In this role, you will:
- Troubleshoot complex integration and operational issues with Anti-Cheat, including analyzing crash dumps, logs, and call stacks.
- Collaborate with external game developers and internal teams to resolve technical issues.
- Debug and reproduce customer issues, documenting and communicating findings.
- Represent Epic Games through support channels, trade shows (e.g., UEFest), and customer visits.
- Develop and maintain clear technical documentation, tutorials, and guides.
- Advocate for partners' successful integration and use of Anti-Cheat, influencing product improvements.
- Research and identify opportunities to enhance Anti-Cheat technologies and developer experience.
Applicants should have prior experience with SDK/API integration and a strong understanding of software engineering principles, including legacy support. A deep understanding of online multiplayer video game architectures and associated security concerns is also required.
Comprehensive health insurance, 401(k) matching, paid time off including 'Epic Breaks' (company-wide shutdowns), wellness programs, and professional development opportunities.
Must be willing to travel for trade shows (e.g., UEFest) and customer visits.
Epic Games is an American video game and software developer and publisher based in Cary, North Carolina. The company is best known for developing the Unreal Engine, the globally popular game Fortnite, and operating the Epic Games Store digital storefront.
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