Senior Software Engineer, Developer Relations - Easy Anti-Cheat (R26414)

Troubleshoot complex integration and operational issues involving Anti-Cheat, analyzing crash dumps, logs, and call stacks to identify root causes.,Collaborate directly with external game developers and internal teams to resolve technical issues promptly and effectively.,Debug and reproduce customer issues, clearly documenting and communicating findings internally and externally.,Represent Epic Games through asynchronous and live support, presence at trade shows such as UEFest, and customer visits.,Develop and maintain clear, comprehensive technical documentation, tutorials, and guides to support partner integration.,Advocate for partners' successful integration and continued use of Anti-Cheat and related Epic technologies, and influence product improvements through customer insights.,Research and identify opportunities to enhance Anti-Cheat technologies and developer experience.,Highly proficient in C and C++, particularly low-level or kernel-level debugging and development.,Strong ability to analyze crash dumps and debug complex, obfuscated code at the assembly level.,Familiarity with cross-platform development (Windows, Linux, macOS), understanding differences and limitations across these platforms.,Exceptional problem-solving abilities, proactively tackling issues independently.,Excellent verbal and written communication skills to effectively collaborate with internal teams and external partners.,Ability to manage multiple tasks simultaneously, work well under pressure, and prioritize to meet SLA targets.,Prior experience with SDK/API integration and understanding of software engineering principles, including legacy support.,Understanding of online multiplayer video game architectures and associated security concerns.

Experienced Developer Relations Engineer.,Prior experience with SDK/API integration.,Understanding of software engineering principles, including legacy support.,Understanding of online multiplayer video game architectures and associated security concerns.

Comprehensive health insurance, 401(k) matching, paid time off including 'Epic Breaks' (company-wide shutdowns), wellness programs, and professional development opportunities.