Senior Relationship Manager

Identify and interpret market trends to structure portfolios and achieve results.,Develop new business with prospects having the largest and most complex credit needs.,Define new approaches to sell and deliver financial solutions.,Anticipate emerging customer trends for product and service recommendations.,Oversee management and activities of large accounts and related servicing teams.,Manage strategic relationships involving complex products and services, with a strong business development focus.,Solve unique problems impacting business segment and financials.,Develop and implement innovative sales process approaches, including negotiation and account management.,Provide leadership guidance, make recommendations, and collaborate to ensure solutions meet business needs on complex projects.,Identify and lead problem resolution for complex requirements issues.,Responsible for achieving growth goals (loans, deposits, fees) individually and as part of a team.,Make sales calls and coordinate efforts, gather financial and business information.,Contribute to loan decision process based on credit risk evaluation.,Negotiate specific terms and conditions and communicate credit decisions.,Lead all aspects of relationship management for assigned portfolio/segment/geography.,Deliver exceptional customer service and continuously improve customer experience.,Act as a trusted advisor, providing creative products/solutions.,Actively use sales platforms to understand customer/target needs, industries, and markets.,Develop a clear retention plan for assigned portfolio deposits and loans.,Constantly enhance expert knowledge of the market, customers, and economic factors.,Identify and respond to changes in the business environment.,Identify customer/prospect referral opportunities to internal partners.,Develop community relationships and participate in networking events.,Develop/implement sales strategies to attract, acquire, and retain customers.,Plan and execute business development activities.,Promote and offer full suite of products, sales, services, and banking capabilities.,Assess credit requests and make recommendations for structuring credit deals.,Contribute to credit applications with high-quality risk assessment and presentation.,Support timely and accurate completion of business processes and procedures.,Protect organizational interests by identifying and managing risks.,Ensure accuracy of documentation and consistency with regulations.,Identify, suggest, and participate in process improvement opportunities.,Manage relationships across business lines and corporate/control functions.,Participate in cross-functional/enterprise initiatives as a subject matter expert.,Ensure due diligence for accuracy of customer transactions/activities.,Keep abreast of emerging issues, trends, and regulatory requirements.,Maintain a culture of risk management and control.,Minimize operational and regulatory risk by complying with Code of Conduct.,Participate fully as a team member, supporting a positive work environment.,Provide thought leadership and industry knowledge, participating in knowledge transfer.,Keep current on emerging trends/developments and grow knowledge of the business.,Participate in personal performance management and development activities.,Keep others informed about project status and daily activities.,Contribute to team development through mentorship and sharing knowledge.,Lead, motivate, and develop relationships with internal and external business partners.,Contribute to a fair, positive, and equitable environment.

Undergraduate degree,10+ years relevant experience,In-depth understanding of commercial industry,Proven business development track record,Extensive network of outside referral sources for new business

Undergraduate Degree

Must be willing to travel occasionally (Domestic Travel)