Senior Relationship Manager (Fort Lauderdale, FL)

Serve the needs of the community commercial banking business.,Acquire, develop, and manage commercial banking relationships.,Provide customized solutions across different commercial segments.,Grow the portfolio by providing financial solutions and developing new business.,Structure and package practical and competitive solutions demonstrating an understanding of customer's financing, cash management, and overall business needs.,Develop new business with prospects having the largest and most complex credit needs.,Define new approaches to sell and deliver solutions.,Anticipate emerging customer trends to recommend products and services.,Oversee management and activities of large accounts and related servicing teams.,Manage strategic relationships characterized by complex products/services and/or significant business development focus.,Solve unique problems with broad impact on the business segment.,Develop and implement new approaches to the sales process, including negotiation and account management.,Communicate complex ideas, anticipate objections, and persuade customers; negotiate significant terms.,Provide leadership guidance and collaborate with business to ensure solutions meet needs on complex projects.,Identify and lead problem resolution for complex requirements related issues.,Responsible for growth goals (loans, deposits, fees) individually and within the team.,Make sales calls and coordinate sales calling efforts, gather financial/business information.,Contribute and/or provide recommendation to loan decision process based on credit risk evaluation.,Negotiate specific terms and conditions and communicate credit decisions.,Lead all aspects of relationship management for an assigned portfolio/segment/geography.,Deliver exceptional customer service and continuously improve customer experience.,Act as a trusted advisor, meeting needs with creative products/solutions.,Actively use sales platforms to understand customer/target needs, industries, and markets.,Understand customer's operating environment to structure financing, cash management, and business needs.,Generate referrals to all business partners.,Develop a clear retention plan for assigned portfolio deposits and loans.,Enhance expert knowledge of the market, customers, and broader economic factors.,Identify and respond to changes in the business environment, establish action plans.,Identify customer/prospect referral opportunities to internal Bank partners.,Develop community relationships and participate in civic/professional organizations.,Develop/implement sales strategies to attract, acquire, and retain customers/sales opportunities.,Plan and execute business development activities, review results, and adjust tactics.,Promote and offer full suite of products, sales, services, and banking capabilities.,Assess credit requests to determine risk and make appropriate recommendations.,Contribute to credit applications with high quality risk assessment, credit structure, due diligence, and presentation.,Contribute to business objectives for Operational Excellence.,Support timely and accurate completion of business processes and procedures.,Protect organizational interests – identify and manage risks, escalate non-standard/high-risk transactions.,Ensure documentation is accurate, reflects client/business intentions, and consistent with rules/regulations.,Identify, suggest, and actively participate in process improvement opportunities.,Manage relationships within and across business lines/corporate/control functions, ensure alignment with enterprise/regulatory requirements.,Participate in cross-functional/enterprise initiatives as subject matter expert.,Ensure due diligence for accuracy of customer transactions/activities.,Keep abreast of emerging issues, trends, and evolving regulatory requirements.,Maintain a culture of risk management and control.,Participate fully as a team member, support a positive work environment.,Provide thought leadership/industry knowledge and participate in knowledge transfer.,Keep current on emerging trends/developments.,Participate in personal performance management and development activities.,Keep others informed about project status/progress.,Contribute to team development through mentorship, sharing knowledge, and leveraging best practices.,Lead, motivate, and develop relationships with internal/external business partners.,Contribute to a fair, positive, and equitable environment.,Act as a brand ambassador.

Undergraduate degree,10+ years relevant experience,In-depth understanding of commercial industry,Proven business development track record,Proven ability to conceptualize and implement effective new business strategies,Extensive network of outside referral sources for new business

Bachelor's Degree

Occasional Domestic Travel