This role involves owning the full lifecycle of moderation automation strategies and products for Epic Games, aiming to create a secure environment for players and creators across all platforms. The manager will develop and execute initiatives from conception to evaluation, protecting the community from harmful content and behavior, and ensuring the success and impact of trust and safety measures.
Key responsibilities include defining product vision and strategy for Machine Learning Solutions, aligning roadmaps with company goals and user needs, and leading moderation automation projects from inception to delivery. The role requires collaboration with various teams like engineering, data, design, legal, and customer support to implement trust and safety measures, develop community guidelines, and ensure regulatory compliance. The manager will also champion player experience through user-friendly safety features, conduct user research, and stay updated on industry trends. Must-haves include 5+ years of product management experience, preferably with machine learning teams and in trust and safety, with gaming industry experience being a plus. A strong understanding of trust and safety technologies (content moderation, machine learning, user behavior analytics) and familiarity with legal aspects of online safety are crucial. Proficiency in data analysis, data-driven decision-making, excellent communication, strong project management skills, and a results-driven, proactive approach are also essential. Deep empathy for players and a commitment to creating a positive gaming experience.
5+ years of experience in product management, particularly with machine learning teams and in trust and safety.,Experience in the gaming industry (a plus).,Strong understanding of trust and safety technologies (content moderation, machine learning, user behavior analytics).,Familiarity with legal and regulatory aspects of online safety.,Proficiency in data analysis and data-driven decision-making.,Experience with data visualization tools and methodologies.
Epic Games is an American video game and software developer and publisher based in Cary, North Carolina. The company is best known for developing the Unreal Engine, the globally popular game Fortnite, and operating the Epic Games Store digital storefront.
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