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Full-Time
On-Site

Senior Product Manager, Moderation Automation (R27068)

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Description

Own the end-to-end development and implementation of strategies and products for moderation automation to ensure a safe and secure environment for players and creators across Epic Games platforms. This includes taking full ownership of the moderation product roadmap, driving initiatives from concept to execution, and protecting the community from harmful content and behavior.

What We're Looking For

Support specific product visions and strategy for Machine Learning Solutions at Epic Games.,Support product roadmaps that align with company objectives and player and creator needs.,Take full ownership of specific moderation automation initiatives, driving projects from inception through to delivery and evaluation.,Deliver accountability for the success and impact of trust and safety measures across the organization and hold others to the same accountability standards.,Collaborate with engineering, data, design, legal, and customer support teams to ensure the effective implementation of trust and safety measures.,Communicate effectively with stakeholders at all levels to drive alignment and support for initiatives.,Work with legal and policy teams to develop and refine community guidelines, safety policies, and enforcement practices, ensuring compliance with relevant laws and regulations.,Champion the player experience by developing user-friendly safety features and tools, conducting user research and gathering feedback to continuously improve trust and safety measures.,Stay informed about the latest trends and developments in trust and safety within the gaming industry and beyond, benchmarking against industry standards and incorporating best practices into Epic Games' strategy.

Ideal Candidate

5+ years of experience in product management, with a focus on working with engineering (ideally machine learning) teams, and particularly in the trust and safety domain.,Experience in the gaming industry is a plus.,Strong understanding of trust and safety technologies, including content moderation, machine learning, and user behavior analytics.,Familiarity with legal and regulatory aspects of online safety.,Proficiency in data analysis and the ability to make data-driven decisions; experience with data visualization tools and methodologies.,Excellent verbal and written communication skills, with the ability to clearly articulate complex concepts and present to senior leadership.,Proven ability to lead cross-functional teams and drive initiatives from concept to execution with strong project management skills.,Demonstrated ability to take full ownership of projects, with a proactive and results-driven approach to achieving objectives.,Deep empathy for players and a commitment to creating a positive and inclusive gaming experience.

Hard Skills

Product Management
Machine Learning
Trust and Safety technologies
Content Moderation
User Behavior Analytics
Data Analysis
Data Visualization
Project Management

Soft Skills

Communication
Leadership
Cross-functional collaboration
Proactive
Results-driven
Empathy

Benefits

Pension
Private medical insurance
Health care cash plan
Dental insurance
Disability insurance
Life insurance
Critical illness
Cycle to work scheme
Flu shots
Health checks
Meals
Mental well-being program (free therapy and coaching for employees & dependents)

About the Company

E

Epic Games, Inc.

Epic Games is an American video game and software developer and publisher based in Cary, North Carolina. The company is best known for developing the Unreal Engine, the globally popular game Fortnite, and operating the Epic Games Store digital storefront.

Innovative
Ambitious
Tech-driven
Collaborative
Creative
View all jobs at Epic Games, Inc.

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