Senior Manager Transfer
Description
This role involves jointly managing a team responsible for non-automated securities transfers within the Investment Operations team. The director will focus on team development, including recruitment, training, and continuous improvement, while ensuring operational quality, compliance, and overall sector performance. The position requires collaborating with partners to enhance client experience and managing operational risks in a transforming environment focused on digitalization and automation.
What We're Looking For
Manage jointly a team responsible for non-automated transfers for various products and plans (RRSP, RRIF/LIF, TFSA, etc.), ensuring quality and compliance of operations.
Take charge of team development: recruitment, onboarding, training, and continuous improvement.
Create an environment that fosters the full potential of employees in a context of transformation.
Ensure overall performance of the sector (budget, work organization, capacity management) and oversee workforce planning.
Collaborate with internal and external partners to implement joint strategies and deliver an optimal client experience.
Ensure compliance with regulatory requirements and operational risk management.
Represent the sector in internal and external committees and contribute to strategic initiatives.
Ideal Candidate
Bachelor's degree related to the field and 5 years of relevant experience OR Master's degree and 3 years of relevant experience.
Experience in personnel management and coaching.
Strong knowledge of investment processes and registered plans (RRSP, RRIF/LIF, TFSA, etc.).
Mastery of management concepts (capacity, productivity, continuous improvement).
Experience in project delivery and change management (an asset).
Minimum Education
Bachelor's Degree or Master's Degree
Hard Skills
Soft Skills
Work Hours
Full-Time
Benefits
About the Company
National Bank of Canada
National Bank of Canada is one of the six systemically important banks in Canada, providing a comprehensive range of financial services to individuals, businesses, and institutional clients. Headquartered in Montreal, it is the leading financial institution in Quebec and holds strong positions across the country and internationally. The bank is committed to a people-first approach, fostering an entrepreneurial culture and sustainable growth for its communities.
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