Senior Manager, Technology & Operations New Employee Programs

Design and maintain the end-to-end new employee experience (6-12 months),Lead day-to-day program operations, including strategy, planning, stakeholder relations, and budget management,Ensure orientation is integrated into a broader employee experience,Identify and address experience gaps, friction points, and redundancies,Continuously evolve the program to align with leadership priorities and new T&O employee needs,Oversee program sessions, including scheduling, logistics, and technology support,Facilitate and host key new employee experiences, including orientation,Act as a visible experience leader during live and virtual events,Own the roadmap and sequencing of initiatives and measurements for the portfolio,Recommend new offerings, pilots, enhancements, or retirements,Oversee budget allocations and perform monthly calibrations and reviews,Act as primary escalation point for dependencies and risks,Align content, messaging, and expectations across experiences,Partner and collaborate with internal stakeholders to deliver a seamless experience,Translate program objectives into measurable initiatives,Collaborate with Manager to track and report on metrics and outcomes,Review data and feedback with Manager and Director to assess effectiveness,Propose evidence-based changes to the Director,Be an expert on best practices for optimizing the new employee experience through continuous learning

RBC offers a comprehensive Total Rewards package including competitive base pay, performance bonuses, and flexible benefits like health and dental coverage. Employees also benefit from a defined contribution pension plan, stock ownership programs, wellness resources, and tuition reimbursement.