Senior Manager, Personal Banking Investigations
Description
The Senior Manager, Personal Banking Investigations, leads a team of investigators and managers, overseeing and directing the planning and coordination of investigations referred internally and by RBC partners. The role ensures cases are thoroughly documented, providing timely outcomes, findings, and actions to mitigate financial, regulatory, reputational, and legal risks for RBC, prioritizing client interests.
What We're Looking For
Mentor and coach team members for ongoing professional development, ensuring current and comprehensive team knowledge to support investigations.,Oversee investigations conducted by the team.,Manage team members' performance.,Review investigation reports to ensure regulatory compliance and quality of submissions.,Attend committee meetings (e.g., Client File Review meetings) where required.,Ensure team members possess the necessary knowledge, skill sets, competencies, training, and resources to achieve team goals.,Responsible for the day-to-day administration of the team.
Ideal Candidate
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Minimum Education
Post-Secondary degree
Hard Skills
Soft Skills
Work Hours
37.5 hours/week
Benefits
Special Commitments
Must be willing to work 3-4 days/week in the Vancouver office (Hybrid role).
About the Company
Royal Bank of Canada
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. As Canada's largest bank, it provides personal and commercial banking, wealth management, and capital markets services to over 17 million clients worldwide.
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