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Full-Time
On-Site

Senior Manager, Integrated Scenario Testing, PB & CB

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Description

This role within the Personal Banking & Commercial Banking Operational Risk team at RBC involves leading a critical function to enhance operational resilience. The successful candidate will lead a team responsible for designing and executing sophisticated integrated scenario testing strategies to validate the bank's ability to navigate supplier disruptions and activate business continuity plans. The role also entails collaborating with various departments like procurement, IT, legal, and business units to design realistic, high-impact tabletop exercises that expose vulnerabilities and build organizational confidence. Key responsibilities include developing comprehensive testing frameworks, creating annual and quarterly testing roadmaps, establishing key risk indicators, developing interactive dashboards for test results, leading end-to-end tabletop exercises for high-impact scenarios, documenting lessons learned, partnering with the Operational Resiliency and BCM team, and building relationships across business units and risk teams.

What We're Looking For

Design and implement a comprehensive testing framework for supplier exit strategies and business continuity plans, aligned with RBC's risk appetite and regulatory requirements.,Develop annual and quarterly testing roadmaps with defined scope, timelines, scenarios, and stakeholder engagement protocols.,Establish and monitor key risk indicators and success metrics across all testing programs.,Create interactive dashboards (e.g., via Tableau, Power BI) to visualize test results, compliance status, and risk trends.,Lead a team executing end-to-end tabletop exercises simulating high-impact scenarios (supplier disruptions, IT outages, cyber incidents, geopolitical events) to demonstrate PB & CB's resiliency for critical operations.,Orchestrate cross-functional participation and ensure realistic, actionable scenario design.,Document lessons learned, process gaps, and remediation actions with clear ownership and accountability.,Partner closely with the Operational Resiliency and BCM team to ensure a coordinated approach with product teams.,Build relationships across business units, risk teams, and 2nd line GRM partners.

Ideal Candidate

Expertise in operational risk frameworks, BCP/disaster recovery, and supplier risk management.,Proficiency in data visualization tools.,Proven Operational risk/Operational Resiliency experience.,Experience leading or participating in tabletop exercises.,Ability to influence cross-functional teams and drive accountability.,Strong problem-solving skills to interpret complex risk scenarios.,Exceptional written/verbal skills for technical and executive audiences.

Hard Skills

Business Process Design
Decision Making
Financial Risk Management (FRM)
Operational Risks
Risk Control
Risk Management

Soft Skills

Teamwork
Influence
Problem-solving
Written Communication
Verbal Communication
Accountability

Work Hours

37.5 hours/week

Benefits

Comprehensive Total Rewards Program
Ability to make a difference and lasting impact
Opportunity to work in a dynamic, collaborative, progressive, and high-performing organization
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper
We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual

Also Available At

About the Company

R

Royal Bank of Canada

Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. As Canada's largest bank, it provides personal and commercial banking, wealth management, and capital markets services to over 17 million clients worldwide.

Purpose-driven
Inclusive
Innovative
Collaborative
Professional
View all jobs at Royal Bank of Canada

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