This role within the Personal Banking & Commercial Banking Operational Risk team at RBC involves leading a critical function to enhance operational resilience. The successful candidate will lead a team responsible for designing and executing sophisticated integrated scenario testing strategies to validate the bank's ability to navigate supplier disruptions and activate business continuity plans. The role also entails collaborating with various departments like procurement, IT, legal, and business units to design realistic, high-impact tabletop exercises that expose vulnerabilities and build organizational confidence. Key responsibilities include developing comprehensive testing frameworks, creating annual and quarterly testing roadmaps, establishing key risk indicators, developing interactive dashboards for test results, leading end-to-end tabletop exercises for high-impact scenarios, documenting lessons learned, partnering with the Operational Resiliency and BCM team, and building relationships across business units and risk teams.
Design and implement a comprehensive testing framework for supplier exit strategies and business continuity plans, aligned with RBC's risk appetite and regulatory requirements.,Develop annual and quarterly testing roadmaps with defined scope, timelines, scenarios, and stakeholder engagement protocols.,Establish and monitor key risk indicators and success metrics across all testing programs.,Create interactive dashboards (e.g., via Tableau, Power BI) to visualize test results, compliance status, and risk trends.,Lead a team executing end-to-end tabletop exercises simulating high-impact scenarios (supplier disruptions, IT outages, cyber incidents, geopolitical events) to demonstrate PB & CB's resiliency for critical operations.,Orchestrate cross-functional participation and ensure realistic, actionable scenario design.,Document lessons learned, process gaps, and remediation actions with clear ownership and accountability.,Partner closely with the Operational Resiliency and BCM team to ensure a coordinated approach with product teams.,Build relationships across business units, risk teams, and 2nd line GRM partners.
Expertise in operational risk frameworks, BCP/disaster recovery, and supplier risk management.,Proficiency in data visualization tools.,Proven Operational risk/Operational Resiliency experience.,Experience leading or participating in tabletop exercises.,Ability to influence cross-functional teams and drive accountability.,Strong problem-solving skills to interpret complex risk scenarios.,Exceptional written/verbal skills for technical and executive audiences.
37.5 hours/week
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. As Canada's largest bank, it provides personal and commercial banking, wealth management, and capital markets services to over 17 million clients worldwide.
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