Senior Manager - Maintenance and Transformation, Trading

Lead and mentor a cross-functional team of 8 to deliver high-quality maintenance, support, and transformation initiatives.,Develop and execute maintenance strategies to minimize downtime and optimize system performance.,Investigate and resolve escalated complex technical issues (e.g., system vulnerabilities, compliance gaps, performance bottlenecks) across trading applications.,Collaborate with L1 support, development, and SRE teams to prioritize incidents, implement fixes, and prevent recurrence.,Drive process improvements through automation, documentation, and cross-team collaboration (e.g., Agile projects, SRE standards).,Understand multiple applications and technologies and their interactions for cross-function support and maintenance.,Oversee IT Risk deliverables including Disaster Recovery (DR) planning, audits, and adherence to RBC IT Risk Standards.,Ensure compliance with SW/HW lifecycle management, vulnerability remediation, and regulatory requirements.,Engage with vendors to resolve issues, acquire knowledge, and influence product roadmaps.,Partner with enterprise teams and auditors to align on priorities and maintain operational integrity.,Provide direction, expertise, feedback, coaching, and development to junior staff.

8+ years in IT, with 5+ years in 24/7 production support and SRE principles.,5+ years managing Windows/Linux, SQL/PL-SQL, DB2, and scripting (Shell, Python).,Proven leadership experience (direct reports) in a technical environment.,Strong analytical and communication skills, with the ability to translate technical concepts for business stakeholders.,Expertise in ITIL, SDLC, Change Management, and audit frameworks.,Experience working with teams across various geographies and Agile methodologies.,Bachelor's degree in Computer Science or equivalent.,Deep knowledge of Financial Trading Lifecycle (e.g., trade execution, settlement) (Nice to have).,Experience with Zeke, Stonebranch, or HP Non-Stop platforms (Cobol, Java, SQLMX) (Nice to have).,Certifications in ITIL, Cloud (AWS/Azure), or SRE (Nice to have).,Experience supporting HP Non-Stop platforms (Cobol, Java, SQLMX) (Nice to have).

Bachelor's Degree

Requires 24/7 production support responsibilities.