The Senior Loan Processor III monitors loan processing activities, ensuring accuracy, compliance, and completeness. This role involves assessing and verifying loan applications, collecting and validating supporting documentation, and collaborating with various stakeholders to resolve issues and meet service level requirements. The Senior Processor acts as a subject matter expert for processing activities, maintaining high-quality standards and championing adherence to regulatory and internal guidelines.
Monitor processing activities to ensure accuracy, compliance, and completeness.,Assess and verify loan applications.,Collect, review, and validate supporting documentation.,Liaise with various stakeholders throughout the lending process to resolve issues and obtain additional information.,Ensure quality control to minimize errors and maintain high standards.,Act as a point person for outstanding issues, concerns, and escalations.,Champion adherence to regulatory/investor requirements and internal standards.,Work closely with Bankers, Disclosure Team, Underwriters, Closing, and Post Closers for timely and accurate customer experience.,Ensure all file documentation is complete, accurate, verified, and dates are met.,Ensure processes align with the bank's guidelines, risk appetite, policies, standards, and consumer laws and regulation requirements.,Craft detailed communication that clearly presents rationale, assessment, and evaluation results.,Stay updated on market conditions, industry regulations, investor guidelines, and consumer lending laws.,Complete at least five community outreach volunteer hours annually.,Oversee an assigned pipeline of up to 50 lines/loans per month.,Proactive risk management, staying ahead of market changes and regulatory shifts.,Identify discrepancies or issues that may impact the processing process.,Drive processing activities, ensuring all supporting documentation is received, complete, and validated.,Implement quality control measures to prevent errors or omissions.,Coordinate with stakeholders to resolve any last-minute issues.,Active participation in community involvement initiatives.
At least 10 years of retail lending experience with a focus on portfolio real estate secured and other consumer lending products, including grant programs.,Strong expertise in working with high-net-worth clients and third-party service providers across the US footprint.,Skilled in financial analysis: reviewing and analyzing supporting documents for accuracy and compliance, examining documents for completeness and adherence to lending guidelines, assessing and verifying consumer loan applications.,Ability to assist in training junior processors and provide guidance on complex cases.,Accurately enter loan data into processing systems and maintain up-to-date records.,Conduct quality control checks.,Detail-oriented and organized: thriving in fast-paced, deadline-driven environments, effectively managing multiple tasks while maintaining accuracy.,Effective communicator: excelling at verbal and written communication, clearly presenting information to stakeholders.,Technology-proficient: working knowledge of industry tools and systems like Encompass, MeridianLink Consumer, SuperNova, MS Office (Excel, Word, PowerPoint, Teams, Outlook) products, and FIS/IBS.,Regulatory knowledge: strong understanding of federal and state lending regulations and consumer protection laws.,Customer-focused and collaborative: building strong relationships with internal partners and providing exceptional service.
40 hours/week
Not available for visa sponsorship. Must be legally eligible to work at the specified location(s) and have a valid work or study permit. Requires completing at least five community outreach volunteer hours annually.
CIBC is a leading North American financial institution with 14 million personal banking, business, public sector, and institutional clients. It offers a full range of advice, solutions, and services through its leading digital banking network and locations across Canada, the U.S., and around the world.
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