Full-Time

Hybrid

Senior Infrastructure Support Engineer

CCanadian Imperial Bank of Commerce (CIBC)120 South LaSalle Street, Chicago, ILUS$115,000 - US$135,000 per year

Description

The Senior Infrastructure Support Engineer role at CIBC requires strong experience with Windows servers, co-located data centers, and Azure Cloud platforms. This position involves developing and deploying servers, supporting daily operations, protecting data and system integrity, and providing back-end IT support for business and development teams. The engineer will also lead infrastructure modernization, drive cloud adoption, automate processes, and manage core systems, collaborating with cross-functional teams to ensure secure and scalable infrastructure.

What We're Looking For

Manage Microsoft, Linux, VMware, and Azure resources,Install and configure Windows servers,Support users and ensure reliable server performance,Oversee virtualization (VMware Server/ESX),Maintain on-premises and cloud infrastructure,Apply expertise in Application Insights, Azure services, Databricks and DevOps,Provide technical support and resolve server-related issues,Debug and maintain Windows programs for end users,Review backups, error logs, and resolve system errors,Monitor and optimize performance, set proactive alerts,Maintain system security and address vulnerabilities,Ensure compliance with IT standards and policies,Participate in troubleshooting, on-call, and after-hours support,Use troubleshooting and technical skills to resolve issues and ensure compliance with standards,Think critically to improve solutions and challenge existing processes,Communicate technical issues clearly to diverse stakeholders,Apply analytical, detail-oriented, and problem-solving skills,Collaborate effectively to support team success and growth,Build strong relationships, lead discussions, and drive problem resolution

Ideal Candidate

8 years of experience in Windows administration,At least 2 years working with Azure,Skilled in Windows/Linux administration and virtualization (VMware),Azure certification preferred,Experience with Azure, Windows Server, and DevOps,Familiar with monitoring tools and backup/disaster recovery (Rubrik, Azure backup vault),Experience with automation tools: Terraform, Ansible, PowerShell/Bash scripting,Strong troubleshooting, critical thinking, and documentation skills

Hard Skills

Group Policy

Microsoft Azure Administration

Server Administration

VMware ESXi

VMware Server

Windows System Administration

Windows administration

Azure

Linux administration

VMware

Application Insights

Databricks

DevOps

Rubrik

Azure backup vault

Terraform

Ansible

PowerShell scripting

Bash scripting

Troubleshooting

Critical thinking

Documentation

Soft Skills

Flexibility

Reliability

Collaborative approach

Communication

Analytical

Detail-oriented

Problem-solving

Building strong relationships

Leadership

Work Hours

40 hours/week

Benefits

Competitive total rewards package

Incentive compensation plan

Discretionary bonus component

Medical

Dental

Vision

Health Savings Account

Life Insurance

Disability

Other Insurance Plans

Paid Time Off (Sick Leave

Parental Leave

Vacation)

Holidays

401(k)

Banking benefits

Wellbeing support

MomentMakers (social

points-based recognition program)

Purpose Day (paid day off for growth and development).

Special Commitments

Does not offer visa sponsorship.

About the Company

Canadian Imperial Bank of Commerce (CIBC)

CIBC is a leading North American financial institution with 14 million personal banking, business, public sector, and institutional clients. It offers a full range of advice, solutions, and services through its leading digital banking network and locations across Canada, the U.S., and around the world.

Client-focused

Inclusive

Collaborative

Innovative

Professional

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