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Description

As a senior technical leader within the HR Technology team, you will be responsible for the architectural design, development, and enhancement of ServiceNow HR Service Delivery (HRSD) solutions. The role focuses on automating complex HR processes, improving the employee digital experience, and ensuring the platform's stability and scalability through innovative engineering practices.

What We're Looking For

Lead the technical design and implementation of ServiceNow HRSD modules,Develop and maintain Business Rules, Client Scripts, UI Policies, and UI Actions,Configure and manage Flow Designer, IntegrationHub, and Virtual Agent,Perform system integrations using REST/SOAP web services,Conduct code reviews and ensure adherence to ServiceNow best practices,Collaborate with HR stakeholders to translate business needs into technical specifications,Troubleshoot complex platform issues and manage system upgrades

Ideal Candidate

ServiceNow Certified Application Developer (CAD),ServiceNow Certified Implementation Specialist - HR (CIS-HR) preferred,Strong understanding of HR business processes and data privacy,Experience working in an Agile/Scrum environment

Minimum Education

Bachelor's Degree in Computer Science, Information Technology, or a related field

Hard Skills

ServiceNow HRSD
JavaScript
HTML
CSS
XML
REST/SOAP APIs
IntegrationHub
Flow Designer
GlideStack
ServiceNow Portal Development

Soft Skills

Technical Leadership
Analytical Thinking
Stakeholder Management
Problem-Solving
Effective Communication

Work Hours

37.5 - 40 hours/week

Benefits

Health and Dental Insurance
Retirement Savings Plan
Employee Share Ownership Plan
Flexible Work Arrangements
Paid Time Off
Professional Development Support
Bonus Programs

Also Available At

About the Company

R

Royal Bank of Canada

Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. As Canada's largest bank, it provides personal and commercial banking, wealth management, and capital markets services to over 17 million clients worldwide.

Purpose-driven
Inclusive
Innovative
Collaborative
Professional
View all jobs at Royal Bank of Canada

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